<![CDATA[How can i make my own ticketing system?]]>how can i make my own ticketing system? (like otrs,rt,itop)
is it possible with API?

]]>https://community.i-doit.com/topic/3137/how-can-i-make-my-own-ticketing-systemRSS for NodeThu, 10 Sep 2026 22:34:37 GMTFri, 17 Mar 2017 12:51:22 GMT60<![CDATA[Reply to How can i make my own ticketing system? on Tue, 28 Mar 2017 07:35:07 GMT]]>The esxisting implementations use the API to access i-doit objects and either store them in the ticket system or store a link to them.
The ticket category within i-doit can be extended, but you have to write your own code. If you are interested in details, feel free to contcat me via PM.

]]>https://community.i-doit.com/post/12549https://community.i-doit.com/post/12549Tue, 28 Mar 2017 07:35:07 GMT<![CDATA[Reply to How can i make my own ticketing system? on Thu, 23 Mar 2017 16:37:31 GMT]]>Short answer: Yes.

Honestly, I have no idea why you would like to re-invent the wheel 😉

]]>https://community.i-doit.com/post/12536https://community.i-doit.com/post/12536Thu, 23 Mar 2017 16:37:31 GMT