We are using zammad at port 3000 and when we try to integrate this instance with i-doit. Investigating deeply about this problem we see that in constructor of class isys_connector_ticketing_zammad at $this->m_rt_base_url initialization is missed the port and i-doit won't make request to the correct url.

We propose two ways to solve it:

• Add port to rt base url:

    /**
     * Injects the used protocol and sets RT's base url.
     *
     * @param isys_protocol $p_protocol
     */
    public function __construct($p_protocol)
    {
        parent::__construct($p_protocol);


        $this->m_ticket_url_pattern = $this->m_protocol->get_base_url() . $this->m_ticket_url_pattern;
        $this->m_rt_base_url = $this->m_protocol->get_host() . ':' . $this->m_protocol->get_port() . $this->m_protocol->get_base_url();
        $this->m_protocol->attach_base_url($this->m_url_base);
    }

• Change get_host method of class isys_protocol_http to add port to all implementations with this error (like all other connectors of TTS):

    /**
     * Returns the Host without any information
     */
    public function get_host()
    {
        return $this->m_protocol . "://" . $this->m_host . ':' . $this->m_port;
    }