I-doit to RT integration partially working
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Hi All,
I am testing i-doit integrations with Request Tracker.
I found an issue where the 'Referenced i-doit objects' field in RT is only populated if you are logged into i-doit, otherwise you see 'Error while loading object types'. If I am logged into i-doit the api is called and there are no issues.
OS Version: CentOS 6.6
RT Version: 4.2
Idoit Version: 1.4.8 OpenI have tried to specify $IDoitUser and $IDoitPassword in the RT_SiteConfig to no avail (Doesn't seem to be supported in the latest version).
Anyone have some insight into this behavior and how to fix it? My idoit config is below:
#idoit config Set($IDoitURL, 'http://hostname.domain.com/idoit/'); Set($IDoitAPI, $IDoitURL . '?api=jsonrpc'); Set(%IDoitMandatorKeys, ( 'i-doit mandator' => '1cpk8xxxx', )); #Set($IDoitUser, 'admin'); #Set($IDoitPassword, 'pass'); Set($IDoitDefaultMandator, 'i-doit mandator'); Set($IDoitDefaultView, 'objects'); Set($IDoitInstalledSoftware, 'relations'); Set($IDoitShowCustomFields, 1);Thanks,
Adam
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