• The search filter date does not work in customfield after upgrade

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    @inasutin PolyTrack said in The search filter date does not work in customfield after upgrade: Hello! After upgrade from 30 PRO to 33 version i-Doit does not search for anything from the custom made "Maintenance service" section from the search window, and this is not good... Can you help me find the fault? Regards, Inna 1 Reply Last reply Feb 26, 2025, 6:12 PM Reply Hi Inna, after the upgrade this is often related to indexing or search configuration. I’d suggest checking these points first: Rebuild the search index (Admin → System tools → Re-index / Rebuild search). Verify that your custom object type “Maintenance service” is marked as searchable in the object type configuration. Check if any custom attributes in that section were set to “not searchable” after the upgrade. If it still doesn’t work, have a look at the i-doit log files for errors during indexing — that usually points directly to the cause.
  • Best revenue cycle management for urgent care

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    @merlinmay run3 You’re absolutely right — urgent care billing really depends on speed and accuracy. Because visits are high-volume and same-day, even small coding or documentation gaps can quickly lead to denials or delayed payments. Strong front-end insurance verification, clear provider documentation, and regular coding audits are key to keeping revenue flowing and reducing rework.
  • Server user account accounting

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  • View for wired objects

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    Michael HuhnM
    @SteffenS without modifications to the code of the view, this is not possible and would be a feature feedback. You should contact the support and ask for this.
  • Rules for objects

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    Luis JürgenliemkeL
    @Milan-Leszkow Hello, sadly there is no function in i-doit that covers the use-case that you described. It could be possible to create a flow with the new Flows add-on that triggers when you archive a server and than archives the host address afterwards. You can find more information about the Flows add-on here: https://kb.i-doit.com/en/i-doit-add-ons/flows.html A different option would be the API. With some programming knowledge you could create a script that uses the cmdb.category.archive method to archive the host addresses and afterwards the server with the cmdb.object.archive method. You can find more information about the API methods here: https://kb.i-doit.com/en/i-doit-add-ons/api/methods/cmdb.category.html#cmdbcategoryarchive https://kb.i-doit.com/en/i-doit-add-ons/api/methods/cmdb.object.html#cmdbobjectarchive Best regards
  • XML template for import

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    @LFischer If get a XML of a export , this XML have a: created time, update time, objects id, etc.. information that is set by i-doit (software), what I should do with these field?
  • CSV import profiles

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    Michael HuhnM
    Use this CLI command to see the profiles list and ids https://kb.i-doit.com/en/automation-and-integration/cli/console/options-and-parameters-cli.html#import-csvprofiles
  • Doubt with the Logbook of an object

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    @Michael-Huhn Thank you Michael! I'll try your suggestion.
  • Default value of CMDB status field

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    StefanP74S
    I love bot answers
  • Search problem

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    Michael HuhnM
    @inasutin maybe the search index needs a update? Or read here https://kb.i-doit.com/en/efficient-documentation/search.html
  • Problem with editing Ports. Urgent

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    MartinVM
    When encountering a 500 Internal Server Error, the place to look for error messages is the Apache server error log (by default /var/log/apache/error.log)
  • This topic is deleted!

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  • CMDB rights

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    Hi I solved problem with catégorie rules. The Service Manager can modify general category where is cmdb status. azapi
  • This topic is deleted!

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  • Install-Script veraltet

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    vitamin-SV
    Danke @Michael-Huhn für die gute Nachricht!
  • i-doit update to version 29

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    Michael HuhnM
    @Milan-Leszkow, this sections can only be used with a "online" license token. For a list of i-doit host names see our knowledge base -> https://kb.i-doit.com/en/maintenance-and-operation/security-and-protection.html#firewall-and-open-ports
  • API script to create objects in idoIT

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    @mamawe Thank you, will explore the oprtions and update.
  • Openssl Upgrade to 3.x

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    Michael HuhnM
    @Ranjeet1703 check out the official page https://wiki.openssl.org/index.php/Binaries
  • Pull data from Checkmk

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    Michael HuhnM
    the Checkmk 2 Add-on is maintained by System Haus Dresden. Actually only our "outdated" documentation is available her -> https://kb.i-doit.com/en/i-doit-pro-add-ons/checkmk2/index.html