ls -lah /var/www/html/idoit (can't give you the /var/www/html)
[root@virtserver ~]# ls -la /var/www/html/idoit
total 148
drwxr-xr-x  9 apache apache  4096 Feb 13 05:27 .
drwxr-xr-x 20 root  root    4096 Feb 13 05:04 ..
-rw-r–r--  1 apache apache  8219 Jan 12  2007 bugreport.php
-rw-r--r--  1 apache apache 21276 Feb 13 05:43 ChangeLog
-rw-r--r--  1 apache apache  342 Jan 29 03:21 controller
-rw-r--r--  1 apache apache  4619 Jan 29 03:21 controller.php
-rw-r--r--  1 apache apache  1286 Feb 13 07:31 CREDITS
drwxr-xr-x  2 apache apache  4096 Feb 13 08:49 cron
-rw-r--r--  1 apache apache  1406 Jan 11  2005 favicon.ico
-rw-r--r--  1 apache apache  3447 Feb 13 05:27 idoit-rights.sh
drwxr-xr-x 11 apache apache  4096 Feb 13 08:49 images
-rw-r--r--  1 apache apache  9602 Dec 11 09:28 index.php
-rw-r--r--  1 apache apache  7926 Feb 13 05:43 INSTALL
-rw-r--r--  1 apache apache 14604 Jan 12  2007 LICENSE
-rw-r--r--  1 apache apache  336 Jan 29 03:21 mandator
-rw-r--r--  1 apache apache    4 Feb 13 05:43 REVISION
drwxr-xr-x  4 apache apache  4096 Feb 13 05:25 setup
drw-rw-rw-  8 apache apache  4096 Feb 13 05:24 src
drwxr-xr-x  2 apache apache  4096 Feb 13 08:49 temp
-rw-r--r--  1 apache apache  3537 Nov  5 04:42 UPDATE
drwxr-xr-x  6 apache apache  4096 Feb 13 08:49 updates
drwxr-xr-x  4 apache apache  4096 Feb 13 08:49 upload
[root@virtserver ~]#

ls -la /var/www/html/idoit/src results:

[root@virtserver ~]# ls -la /var/www/html/idoit/src
total 164
drw-rw-rw-  8 apache apache  4096 Feb 13 05:24 .
drwxr-xr-x  9 apache apache  4096 Feb 13 05:27 ..
-rw-rw-rw-  1 apache apache 11711 Aug 21 08:16 autoload.inc.php
-rw-rw-rw-  1 apache apache  4361 Jan 12  2007 caching.inc.php
d-wx–x--x 15 apache apache  4096 Feb 13 08:49 classes
-rw-rw-rw-  1 apache apache  9310 Feb 13 09:15 config_template.inc.php
-rw-rw-rw-  1 apache apache 14991 Sep 26 08:46 constants.inc.php
-rw-rw-rw-  1 apache apache  7776 Aug 24 09:08 debug.inc.php
-rw-rw-rw-  1 apache apache 23970 Sep 27 05:45 functions.inc.php
-rw-rw-rw-  1 apache apache 11809 Feb 12 08:59 globals.inc.php
d-wx--x--x  3 apache apache  4096 Feb 13 08:49 handler
-rw-rw-rw-  1 apache apache  7815 Feb 11 04:35 hypergate.inc.php
-rw-rw-rw-  1 apache apache  6105 Dec 11 09:28 i-doit.inc.php
-rw-rw-rw-  1 apache apache 14576 Nov 14 08:23 locales.inc.php
-rw-rw-rw-  1 apache apache  3649 Jul 30  2007 my-doit.inc.php
-rw-rw-rw-  1 apache apache  2577 Sep 12 06:11 my-tasks.inc.php
d-wx--x--x  2 apache apache  4096 Feb 13 08:49 tests
d-wx--x--x  4 apache apache  4096 Feb 13 08:49 themes
d-wx--x--x  5 apache apache  4096 Feb 13 08:49 tools
d-wx--x--x  2 apache apache  4096 Feb 13 08:49 utils
[root@virtserver ~]#

output for my passwd file

[root@virtserver ~]#cat /etc/passwd
root0:0:root:/root:/bin/bash
<removed users="" for="" my="" systems="" security="">apache48:48:Apache:/var/www:/sbin/nologin
<removed users="" for="" my="" systems="" security="">clamav509:504:Clam AntiVirus:/home/clamav:/bin/false
splunk510:505:Splunk Server:/opt/splunk:/bin/false</removed></removed>

Prior to contacting you, I had taken the following actions to install, and hit the forums only after failure:

My server uses apache:apache instead, and I had already chown'd it to apache:apache
I just did this:
cd /var/www/html
chown apache:apache idoit -R

I did that prior to install, and still have errors.
I also went the manual route, and created the config.inc.php from the example one, and it still wanted to do the install.

Step 6: Installation
Installation status
Creating database connection OK
Checking database names OK
Creating system database OK
Creating mandator database OK
Importing system database OK
Importing mandator database OK
Adding mandator to system database OK
Adding system database privileges to i-doit OK
Adding mandator database privileges to i-doit OK
Cannot open configuration destination file! ERROR
Rollback (DB-Query): Dropping system database OK
Rollback (DB-Query): Dropping mandant database OK
Rollback (File-Delete): Deleting configuration file (/var/www/html/idoit/src/config.inc.php) ERROR
Finished installation rollback! OK
Installation failed! ERROR (1 errors)

I have set the permissions of the files correctly, and yet it still fails.  I have done the manual install, and it still wants to go through the setup. Please help me.

New error:

Alert : Could not load global constant cache.
Backtrace: #0 _get_backtrace() called at [/var/www/html/id/src/debug.inc.php:143] #1 isys_debugger_handler_default_alert::execute(Could not load global constant cache.) called at [/var/www/html/id/src/debug.inc.php:209] #2 isys_debugger::handle(5, Could not load global constant cache.) called at [/var/www/html/id/src/globals.inc.php:336] #3 include_once(/var/www/html/id/src/globals.inc.php) called at [/var/www/html/id/index.php:228]

Jon Harris
WAN Tech
Conway Corporation

I removed the default charset, which allowed install.  The way my version of MySQL works is that if you don't have a default charset, it assigns one for you.  A small, almost trivial thing, but it allowed the complete population of the database.  After that, the install worked fine, but then when I went back to the index, I got nothing. I then enabled debugging in the config.inc.php, and still received a blank screen.  I then completely flushed all databases that had been there, made a new copy of i-doit from the tar.gz file, made a 3rd copy from the tar.gz file with the patches from the link on the top-right of the forums. I then attempted to install from scratch again, and had the same problem.  After all that, I then re-installed linux, then I removed all mysql, php-mysql, php, apache, and httpd rpm's.  I then rebuilt apache, php, and mysql from source using the minimum (rather than maximum) versions for what your script requires.  I figured that the minimum is what you are testing on. That was 1:00 am my time last night, so I haven't gotten around to testing it.  I must now stress how much my company wants to use this script. I have spent about 20 hours on this script to get it work, and my company is paying me to do this.  We really like it, and want it to work.

Hello, my name is Jon, and I work for a small/mid level ISP/water/electric/cable TV company. We are verry interested in utilizing your product, but are as of yet unable to get it working. We are using Fedora Core 6, with PHP5(5.1.6)/MySQL5(5.0.2). I attempted to do the web script, and it failed at the database population stage.  I looked through the sql files, and cleaned it up for the version we are running, and attepmted the web install again. Failed.  I then cleared out all the databases from the failed attempts, and attempted a manual install, at which point it failed again (it just gives me a blank screen).  We have seen the demo of this program, and if we can get it working, we may be willing to go into a maintenance contract with you on this program. Please get back to me at your earliest possible convenience.

Jon Harris
WAN Tech.
Conway Corporation