Ich glaube bereits einen Schritt weiter gekommen zu sein.

in der NGINX Konfiguration stand folgendes:

server {     server_name  otrs.betago.com;     listen otrs.betago.com:80;     access_log  /var/log/nginx/otrs_access.log;     # These 2 lines were necessary to prevent buffer problems in OTRS     fastcgi_buffers 8 16k;     fastcgi_buffer_size 32k;     fastcgi_read_timeout 300;     # Enter your htdocs path here, e.g. /opt/otrs/var/httpd/htdocs     root /opt/otrs/var/httpd/htdocs;     # Do not log favicon access     location = /favicon.ico {         access_log    off;         log_not_found  off;     }     location ^~ /otrs-web/ {         alias /opt/otrs/var/httpd/htdocs/;     }     location ~ ^/otrs/(.*\.pl)(/.*)?$ {         gzip off;         # Enter your fcgiwrap socket here         fastcgi_pass  unix:/var/run/fcgiwrap.socket;         fastcgi_index index.pl;         # Enter your OTRS cgi-bin path, e.g. <your_otrs_path>/bin/cgi-bin         fastcgi_param  SCRIPT_FILENAME /opt/otrs/bin/cgi-bin/$1;         include fastcgi_params;     } }</your_otrs_path>

Ich habe jedoch auch folgende Konfiguration ergoogeln können:

server {     server_name  otrs.betago.com;     listen otrs.betago.com:80;     access_log  /var/log/nginx/otrs_access.log;     # These 2 lines were necessary to prevent buffer problems in OTRS     fastcgi_buffers 8 16k;     fastcgi_buffer_size 32k;     fastcgi_read_timeout 300;     # Enter your htdocs path here, e.g. /opt/otrs/var/httpd/htdocs     root /opt/otrs/var/httpd/htdocs;     # Do not log favicon access     location = /favicon.ico {         access_log    off;         log_not_found  off;     }     location ^~ /otrs-web/ {         alias /opt/otrs/var/httpd/htdocs/;     }   location ~ ^/otrs/(.*\.pl)(/.*)?$ {     gzip off; fastcgi_pass unix:/var/run/fcgiwrap.socket; fastcgi_index index.pl; fastcgi_param SCRIPT_FILENAME  /opt/otrs/bin/fcgi-bin/$1; fastcgi_param QUERY_STRING      $query_string; fastcgi_param REQUEST_METHOD    $request_method; fastcgi_param CONTENT_TYPE      $content_type; fastcgi_param CONTENT_LENGTH    $content_length; fastcgi_param GATEWAY_INTERFACE CGI/1.1; fastcgi_param SERVER_SOFTWARE  nginx; fastcgi_param SCRIPT_NAME      $fastcgi_script_name; fastcgi_param REQUEST_URI      $request_uri; fastcgi_param DOCUMENT_URI      $document_uri; fastcgi_param DOCUMENT_ROOT    $document_root; fastcgi_param SERVER_PROTOCOL  $server_protocol; fastcgi_param REMOTE_ADDR      $remote_addr; fastcgi_param REMOTE_PORT      $remote_port; fastcgi_param SERVER_ADDR      $server_addr; fastcgi_param SERVER_PORT      $server_port; fastcgi_param SERVER_NAME      $server_name; } }

Mit der zweiten Version kommt die Fehlermeldung Bad Gateway nicht mehr, aber dafür schon folgende Fehlermeldung:

General error: SOAP call failed: looks like we got no XML document–-Please check your configuration settings, especially credentials and protocol (e. g. http) in service url.

Ich suche weiter ;c)