Community
    • Categories
    • Recent
    • Popular
    • Users
    • Search
    • Register
    • Login

    Installation: connection to mysql fails

    Scheduled Pinned Locked Moved Operating
    19 Posts 7 Posters 15.2k Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • N Offline
      npotthast
      last edited by

      I see that you checked the connection to mysql on the CLI with the username you want the setup to create.
      Hm, when you connect to the database using the root user (mysql -D idoit_sys -h localhost -u root -p), using the mysql database and then looking at the user table (select host,user,password from user;), was the i-doit user created by the setup? If so, what host is connected to this entry? If not (I presume that's the case) the setup could never even start to build the database because the root-connection didn't work.

      So the problem is that i-doit cannot connect to the database because there is a problem connecting with the root user. Can you create new databases using your root user?

      Since your mandator's name seems to be in german, erm, you could also use our german side of the forum 🙂

      MfG,
      Niclas Potthast

      1 Reply Last reply Reply Quote 0
      • M Offline
        mibob
        last edited by

        Hm, there is no table user in the idoit_sys database. But I guess you are meaning the mysql database. Here is the output of the command:
        | %                        | idiot | 5203a74776cb92fd |
        | localhost                | idiot | 5203a74776cb92fd |
        | idiot                    | idiot | 5203a74776cb92fd |
        I have absolutly no idea where the idiot comes from, the name of the box is linux3, it is configured in /etc/hosts and the local nameserver.  No idiot host in both…
        I´ve now dropped all tables, deleted all i-doit users from the mysql database and started the auto setup all over again: No tables were created, no users where created.

        Since your mandator's name seems to be in german, erm, you could also use our german side of the forum

        Yes, you are right, even if my real first name is Mike. Just jumped into the forum from the start page and jumped into the first matching category without any closer looks…

        1 Reply Last reply Reply Quote 0
        • N Offline
          npotthast
          last edited by

          Hm, now it gets a bit complicated 😉
          With you first i-doit installation the users seemed to be created by i-doit, with an additional 'idiot' host, this is a thing the Setup should not ever do.
          The second installation on the other hand didn't create any user or host, which is very ominous.

          I must admit that I'm puzzled, we didn't ever have such occurrences with our systems. The only conclusion I come up with is that somehow the root password you are using is wrong or has strange characters which i-doit doesn't understand 😉
          Or maybe somebody removed the wrong hosts from the user table (no hidden accusation here) so that i-doit can't connect to mysql via the root user. Or you really have to specify another port for the mysql connection in i-doit.

          MfG,
          Niclas Potthast

          1 Reply Last reply Reply Quote 0
          • M Offline
            mibob
            last edited by

            Hi, back from a long weekend. Ok, the password is much too simple to cause any problems, it´s not even a password anybody would use in the wild. So what I´ve tried now is to set up the i-doit system on a Trustix box. Here I get the following message when I try to login to do the i-doit setup:
            Not all needed extensions are installed.
            I need: mysql xml standard pcre session
            I have: xml standard pcre session
            Looks like some php related stuff. If you may give me a hint I will try to setup i-doit. While I´m not very familiar it would be nice if you give me some more detailed instructions, where to find the extension or where to but it.
            Thanks,

            Mike

            1 Reply Last reply Reply Quote 0
            • M Offline
              mibob
              last edited by

              Just a small update: I did a eGroupware installation on the same Centos box which works without any problems. The installation and setup procedure is pretty close to i-doit. The eGroupware didn´t have any problems creating it´s mysql databases, tables and database users at the localhost and port 3306. So the problem is really somewhere inside the i-doit application. Maybe some kind of encryption? The root user password is a combination of the letters a, g and m, so there shouldn´t be any problems with the encoding.

              Regards,

              Mike

              1 Reply Last reply Reply Quote 0
              • dsD Offline
                ds
                last edited by

                Hi Mike,
                in an AMP package you may need to activate the mysql extension in your php.ini. How did you install php?

                Activate mysql:
                –-
                  - vi /etc/php/php.ini (you may have to correct the path to your php.ini location)
                  - add or uncomment the following: extension=mysql.so
                –-

                (If you've compiled it using the sources from php.net, you need to compile php with the mysql extension first. (./configure –with-config-file-path=/etc/php/php.ini --with-openssl --with-mysql ..))

                1 Reply Last reply Reply Quote 0
                • M Offline
                  mibob
                  last edited by

                  Did the entry, restarted apache, same result. The php installation is the distribution based one, which is similar to the RedHat EL 5 installation. I have added my php.ini file. This is the resulting page of info.php:
                  './configure' '–build=i686-redhat-linux-gnu' '--host=i686-redhat-linux-gnu' '--target=i386-redhat-linux-gnu' '--program-prefix=' '--prefix=/usr' '--exec-prefix=/usr' '--bindir=/usr/bin' '--sbindir=/usr/sbin' '--sysconfdir=/etc' '--datadir=/usr/share' '--includedir=/usr/include' '--libdir=/usr/lib' '--libexecdir=/usr/libexec' '--localstatedir=/var' '--sharedstatedir=/usr/com' '--mandir=/usr/share/man' '--infodir=/usr/share/info' '--cache-file=../config.cache' '--with-libdir=lib' '--with-config-file-path=/etc' '--with-config-file-scan-dir=/etc/php.d' '--disable-debug' '--with-pic' '--disable-rpath' '--without-pear' '--with-bz2' '--with-curl' '--with-exec-dir=/usr/bin' '--with-freetype-dir=/usr' '--with-png-dir=/usr' '--enable-gd-native-ttf' '--without-gdbm' '--with-gettext' '--with-gmp' '--with-iconv' '--with-jpeg-dir=/usr' '--with-openssl' '--with-png' '--with-pspell' '--with-expat-dir=/usr' '--with-pcre-regex=/usr' '--with-zlib' '--with-layout=GNU' '--enable-exif' '--enable-ftp' '--enable-magic-quotes' '--enable-sockets' '--enable-sysvsem' '--enable-sysvshm' '--enable-sysvmsg' '--enable-track-vars' '--enable-trans-sid' '--enable-yp' '--enable-wddx' '--with-kerberos' '--enable-ucd-snmp-hack' '--with-unixODBC=shared,/usr' '--enable-memory-limit' '--enable-shmop' '--enable-calendar' '--enable-dbx' '--enable-dio' '--with-mime-magic=/etc/httpd/conf/magic' '--without-sqlite' '--with-libxml-dir=/usr' '--with-xml' '--with-apxs2=/usr/sbin/apxs' '--without-mysql' '--without-gd' '--without-odbc' '--disable-dom' '--disable-dba' '--without-unixODBC' '--disable-pdo' '--disable-xmlreader' '--disable-xmlwriter'
                  The infos of the module mysql:
                  Active Persistent Links 1
                  Active Links 1
                  Client API version 5.0.22
                  MYSQL_MODULE_TYPE external
                  MYSQL_SOCKET /var/lib/mysql/mysql.sock
                  MYSQL_INCLUDE -I/usr/include/mysql
                  MYSQL_LIBS -L/usr/lib/mysql -lmysqlclient
                  Directive Local Value Master Value
                  mysql.allow_persistent On On
                  mysql.connect_timeout 60 60
                  mysql.default_host no value no value
                  mysql.default_password no value no value
                  mysql.default_port no value no value
                  mysql.default_socket no value no value
                  mysql.default_user no value no value
                  mysql.max_links Unlimited Unlimited
                  mysql.max_persistent Unlimited Unlimited
                  mysql.trace_mode Off Off
                  And the infos of the module mysqli
                  Client API library version 5.0.22
                  Client API header version 5.0.22
                  MYSQLI_SOCKET /var/lib/mysql/mysql.sock
                  Directive Local Value Master Value
                  mysqli.default_host no value no value
                  mysqli.default_port 3306 3306
                  mysqli.default_pw no value no value
                  mysqli.default_socket no value no value
                  mysqli.default_user no value no value
                  mysqli.max_links Unlimited Unlimited
                  mysqli.reconnect

                  And finally the output of the package management system:
                  php-mysql.i386                          5.1.6-15.el5          installed

                  So maybe you can see some problems.

                  Greetings,

                  Mike

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    mibob
                    last edited by

                    Sorry, here comes the .ini file

                    php.txt

                    1 Reply Last reply Reply Quote 0
                    • N Offline
                      npotthast
                      last edited by

                      What you wrote earlier, that the extension 'mysql xml standard pcre session' was not installed… is that still the case?

                      MfG,
                      Niclas Potthast

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        mibob
                        last edited by

                        Sorry that I´ve puzzled you. I currently trying to install i-doit on two different Linux flavours: CentOS 5, the one which is most of the thread about and Trustix 2.2, the one with the 'mysql xml standard pcre session' was not installed' error. Trustix is actually the system of our production servers. But while support seems to go down for this great system we are looking for another distro. Centos 5 is now the first test environment and I thought it is a good idea to also implement one or two of this "ever wanted but never had the time to get one" services like an it inventory. There is one included with our Zabbix network monitoring system but it´s much too basic to meet our requirements.
                        So while I know my ways around with Trustix I´ve tried to install i-doit on such a system but the setup doesn´t start and just the above error pops up. I´ve tried to find the module but hadn´t any success. If you could point me to the right direction I would be very happy.

                        1 Reply Last reply Reply Quote 0
                        • jknuthJ Offline
                          jknuth
                          last edited by

                          hmm strage , can you check if networking is enabled in mysqld.
                          if you type " telnet localhost 3306" the result should be something like
                          Trying 127.0.0.1…
                          Connected to localhost.localdomain.
                          Escape character is '^]'.
                          A
                          5.0.22-Debian_3-logmzJhM)#s=s,�Oo`sC5{.rtoQ

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            mibob
                            last edited by

                            Her is the output:
                            [netadmin@linux3 ~]$ telnet localhost 3306
                            Trying 127.0.0.1…
                            Connected to localhost.localdomain (127.0.0.1).
                            Escape character is '^]'.
                            4
                            5.0.22%YqLiIs&,`5%Vf{X(\xg|
                            As you can see we´re both running the same version of mysql...

                            1 Reply Last reply Reply Quote 0
                            • B Offline
                              boris97
                              last edited by

                              Related to that
                              Need: mysql xml standard pcre session    stuff

                              I resolved it by installing php-mysql (running on Centos5)
                              yum –disablerepo=* --enablerepo=c5-testing install php-mysql

                              restart Apache and try again

                              boris

                              1 Reply Last reply Reply Quote 0
                              • dsD Offline
                                ds
                                last edited by

                                you may also want to install thoses additional php libraries:

                                yum –disablerepo=* --enablerepo=c5-testing install php-curl
                                yum --disablerepo=* --enablerepo=c5-testing install php-ldap

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  derHabi
                                  last edited by

                                  Hello, i receive the same message if i open http://localhost/i-doit. (message attached)

                                  I'm using Linux Mint 18.1 Cinnamon 64-bit

                                  Can someone tell me how I solve this problem?

                                  Bildschirmfoto vom 2017-03-23 10-57-54.png

                                  1 Reply Last reply Reply Quote 0
                                  • bheisigB Offline
                                    bheisig i-doit Team
                                    last edited by

                                    Hello derHabi,

                                    Welcome to our i-doit forums!

                                    Please take a close look at our knowledge base: https://kb.i-doit.com/display/en/Installation

                                    Linux Mint 18.1 is based on Ubuntu 16.04 which is currently not supported because of PHP 7. Please switch to another GNU/Linux distribution or just wait for i-doit 1.9. The pro version will be published in May.

                                    Greetings,
                                    Benjamin

                                    1 Reply Last reply Reply Quote 0
                                    • First post
                                      Last post