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    Installation: connection to mysql fails

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    • N Offline
      npotthast
      last edited by

      Hm, now it gets a bit complicated 😉
      With you first i-doit installation the users seemed to be created by i-doit, with an additional 'idiot' host, this is a thing the Setup should not ever do.
      The second installation on the other hand didn't create any user or host, which is very ominous.

      I must admit that I'm puzzled, we didn't ever have such occurrences with our systems. The only conclusion I come up with is that somehow the root password you are using is wrong or has strange characters which i-doit doesn't understand 😉
      Or maybe somebody removed the wrong hosts from the user table (no hidden accusation here) so that i-doit can't connect to mysql via the root user. Or you really have to specify another port for the mysql connection in i-doit.

      MfG,
      Niclas Potthast

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      • M Offline
        mibob
        last edited by

        Hi, back from a long weekend. Ok, the password is much too simple to cause any problems, it´s not even a password anybody would use in the wild. So what I´ve tried now is to set up the i-doit system on a Trustix box. Here I get the following message when I try to login to do the i-doit setup:
        Not all needed extensions are installed.
        I need: mysql xml standard pcre session
        I have: xml standard pcre session
        Looks like some php related stuff. If you may give me a hint I will try to setup i-doit. While I´m not very familiar it would be nice if you give me some more detailed instructions, where to find the extension or where to but it.
        Thanks,

        Mike

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        • M Offline
          mibob
          last edited by

          Just a small update: I did a eGroupware installation on the same Centos box which works without any problems. The installation and setup procedure is pretty close to i-doit. The eGroupware didn´t have any problems creating it´s mysql databases, tables and database users at the localhost and port 3306. So the problem is really somewhere inside the i-doit application. Maybe some kind of encryption? The root user password is a combination of the letters a, g and m, so there shouldn´t be any problems with the encoding.

          Regards,

          Mike

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          • dsD Offline
            ds
            last edited by

            Hi Mike,
            in an AMP package you may need to activate the mysql extension in your php.ini. How did you install php?

            Activate mysql:
            –-
              - vi /etc/php/php.ini (you may have to correct the path to your php.ini location)
              - add or uncomment the following: extension=mysql.so
            –-

            (If you've compiled it using the sources from php.net, you need to compile php with the mysql extension first. (./configure –with-config-file-path=/etc/php/php.ini --with-openssl --with-mysql ..))

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            • M Offline
              mibob
              last edited by

              Did the entry, restarted apache, same result. The php installation is the distribution based one, which is similar to the RedHat EL 5 installation. I have added my php.ini file. This is the resulting page of info.php:
              './configure' '–build=i686-redhat-linux-gnu' '--host=i686-redhat-linux-gnu' '--target=i386-redhat-linux-gnu' '--program-prefix=' '--prefix=/usr' '--exec-prefix=/usr' '--bindir=/usr/bin' '--sbindir=/usr/sbin' '--sysconfdir=/etc' '--datadir=/usr/share' '--includedir=/usr/include' '--libdir=/usr/lib' '--libexecdir=/usr/libexec' '--localstatedir=/var' '--sharedstatedir=/usr/com' '--mandir=/usr/share/man' '--infodir=/usr/share/info' '--cache-file=../config.cache' '--with-libdir=lib' '--with-config-file-path=/etc' '--with-config-file-scan-dir=/etc/php.d' '--disable-debug' '--with-pic' '--disable-rpath' '--without-pear' '--with-bz2' '--with-curl' '--with-exec-dir=/usr/bin' '--with-freetype-dir=/usr' '--with-png-dir=/usr' '--enable-gd-native-ttf' '--without-gdbm' '--with-gettext' '--with-gmp' '--with-iconv' '--with-jpeg-dir=/usr' '--with-openssl' '--with-png' '--with-pspell' '--with-expat-dir=/usr' '--with-pcre-regex=/usr' '--with-zlib' '--with-layout=GNU' '--enable-exif' '--enable-ftp' '--enable-magic-quotes' '--enable-sockets' '--enable-sysvsem' '--enable-sysvshm' '--enable-sysvmsg' '--enable-track-vars' '--enable-trans-sid' '--enable-yp' '--enable-wddx' '--with-kerberos' '--enable-ucd-snmp-hack' '--with-unixODBC=shared,/usr' '--enable-memory-limit' '--enable-shmop' '--enable-calendar' '--enable-dbx' '--enable-dio' '--with-mime-magic=/etc/httpd/conf/magic' '--without-sqlite' '--with-libxml-dir=/usr' '--with-xml' '--with-apxs2=/usr/sbin/apxs' '--without-mysql' '--without-gd' '--without-odbc' '--disable-dom' '--disable-dba' '--without-unixODBC' '--disable-pdo' '--disable-xmlreader' '--disable-xmlwriter'
              The infos of the module mysql:
              Active Persistent Links 1
              Active Links 1
              Client API version 5.0.22
              MYSQL_MODULE_TYPE external
              MYSQL_SOCKET /var/lib/mysql/mysql.sock
              MYSQL_INCLUDE -I/usr/include/mysql
              MYSQL_LIBS -L/usr/lib/mysql -lmysqlclient
              Directive Local Value Master Value
              mysql.allow_persistent On On
              mysql.connect_timeout 60 60
              mysql.default_host no value no value
              mysql.default_password no value no value
              mysql.default_port no value no value
              mysql.default_socket no value no value
              mysql.default_user no value no value
              mysql.max_links Unlimited Unlimited
              mysql.max_persistent Unlimited Unlimited
              mysql.trace_mode Off Off
              And the infos of the module mysqli
              Client API library version 5.0.22
              Client API header version 5.0.22
              MYSQLI_SOCKET /var/lib/mysql/mysql.sock
              Directive Local Value Master Value
              mysqli.default_host no value no value
              mysqli.default_port 3306 3306
              mysqli.default_pw no value no value
              mysqli.default_socket no value no value
              mysqli.default_user no value no value
              mysqli.max_links Unlimited Unlimited
              mysqli.reconnect

              And finally the output of the package management system:
              php-mysql.i386                          5.1.6-15.el5          installed

              So maybe you can see some problems.

              Greetings,

              Mike

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              • M Offline
                mibob
                last edited by

                Sorry, here comes the .ini file

                php.txt

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                • N Offline
                  npotthast
                  last edited by

                  What you wrote earlier, that the extension 'mysql xml standard pcre session' was not installed… is that still the case?

                  MfG,
                  Niclas Potthast

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                  • M Offline
                    mibob
                    last edited by

                    Sorry that I´ve puzzled you. I currently trying to install i-doit on two different Linux flavours: CentOS 5, the one which is most of the thread about and Trustix 2.2, the one with the 'mysql xml standard pcre session' was not installed' error. Trustix is actually the system of our production servers. But while support seems to go down for this great system we are looking for another distro. Centos 5 is now the first test environment and I thought it is a good idea to also implement one or two of this "ever wanted but never had the time to get one" services like an it inventory. There is one included with our Zabbix network monitoring system but it´s much too basic to meet our requirements.
                    So while I know my ways around with Trustix I´ve tried to install i-doit on such a system but the setup doesn´t start and just the above error pops up. I´ve tried to find the module but hadn´t any success. If you could point me to the right direction I would be very happy.

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                    • jknuthJ Offline
                      jknuth
                      last edited by

                      hmm strage , can you check if networking is enabled in mysqld.
                      if you type " telnet localhost 3306" the result should be something like
                      Trying 127.0.0.1…
                      Connected to localhost.localdomain.
                      Escape character is '^]'.
                      A
                      5.0.22-Debian_3-logmzJhM)#s=s,�Oo`sC5{.rtoQ

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                      • M Offline
                        mibob
                        last edited by

                        Her is the output:
                        [netadmin@linux3 ~]$ telnet localhost 3306
                        Trying 127.0.0.1…
                        Connected to localhost.localdomain (127.0.0.1).
                        Escape character is '^]'.
                        4
                        5.0.22%YqLiIs&,`5%Vf{X(\xg|
                        As you can see we´re both running the same version of mysql...

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                        • B Offline
                          boris97
                          last edited by

                          Related to that
                          Need: mysql xml standard pcre session    stuff

                          I resolved it by installing php-mysql (running on Centos5)
                          yum –disablerepo=* --enablerepo=c5-testing install php-mysql

                          restart Apache and try again

                          boris

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                          • dsD Offline
                            ds
                            last edited by

                            you may also want to install thoses additional php libraries:

                            yum –disablerepo=* --enablerepo=c5-testing install php-curl
                            yum --disablerepo=* --enablerepo=c5-testing install php-ldap

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                            • D Offline
                              derHabi
                              last edited by

                              Hello, i receive the same message if i open http://localhost/i-doit. (message attached)

                              I'm using Linux Mint 18.1 Cinnamon 64-bit

                              Can someone tell me how I solve this problem?

                              Bildschirmfoto vom 2017-03-23 10-57-54.png

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                              • bheisigB Offline
                                bheisig i-doit Team
                                last edited by

                                Hello derHabi,

                                Welcome to our i-doit forums!

                                Please take a close look at our knowledge base: https://kb.i-doit.com/display/en/Installation

                                Linux Mint 18.1 is based on Ubuntu 16.04 which is currently not supported because of PHP 7. Please switch to another GNU/Linux distribution or just wait for i-doit 1.9. The pro version will be published in May.

                                Greetings,
                                Benjamin

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