Bug: Request Tracker synchronisation removes custom fields
-
Hello,
I have come across the following bug.
When I use the synchronisation button in the I-doit webinterface there are 13 workstations synced with Request Tracker and there are shown in the RT webinterface.
As soon as I hit the sycnrhonisation button for company 2. 7 of these workstations are removed from the custom fields. As soon as I synchronise again with the webinterface these 7 workstations are shown again….untill I use the controller script again.
The same 7 workstations are removed EVERY time!
We are running Request Tracker 4.2 & I-doit 0.9.9-6
-
An update about this Bug.
If i create a new ticket connected to a custom field in I-doit I get the following error.
PHP Warning: Invalid argument supplied for foreach() in /usr/share/i-doit/src/classes/cmdb/dao/isys_cmdb_dao.class.php on line 112This error is repeated for every custom field that is filled in for the ticket. (So if i create a ticket with 3 custom field entries, give the php command to put the tickets in I-doit, I get this error 3 times beneath eachother!)
-
Does nobody have this problem as well??? And nobody has an idea where this is coming from/could be solved?
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login