Create new Ticket (Request Tracker), but not shown in idoit *solved*

[danielkuhnke]

Hi there.
I use idoit 0.9.9.7 with Request Tracker 4.0.4 (ticketsystem) and everything works fine.
The interface to the Request-Server was configured successfully in the backend of idoit.
The synchronisation also works..

After creating a new ticket in RT there won't be shown in idoit!!
The category "ticket" was assigned to the testobject in idoit!!

can you help me?

sincerely
danku

Edit:
I got the solution:

Copy Example Config file:
cp /var/www/i-doit/src/handler/config/examples/isys_handler_request_tracker.inc..php /var/www/i-doit/handler/config

Automatical Login:
nano /var/www/i-doit/src/handler/config/isys_handler_request_tracker.inc.php
User: admin, Pass: ~

Start Connection:
php /var/www/i-doit/controller.php –v –m request_tracker