API: Keine Rückgabewerte bei den SLA-Zeiten
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Hallo,
wir speichern zu unseren Services die SLA's wie hier im Beispiel:
In der Datenbank finden sich die Werte wieder:
isys_catg_sla_list__id, 56
isys_catg_sla_list__isys_obj__id, 5434
isys_catg_sla_list__service_id, 5x12
isys_catg_sla_list__service_level, 0
isys_catg_sla_list__isys_sla_service_level__id, NULL
isys_catg_sla_list__days, 1111100
isys_catg_sla_list__monday_time, {"from":25200 "to":68400}
isys_catg_sla_list__tuesday_time, {"from":25200 "to":68400}
isys_catg_sla_list__wednesday_time, {"from":25200 "to":68400}
isys_catg_sla_list__thursday_time, {"from":25200 "to":68400}
isys_catg_sla_list__friday_time, {"from":25200 "to":68400}
isys_catg_sla_list__saturday_time, NULL
isys_catg_sla_list__sunday_time, NULL
isys_catg_sla_list__reaction_time, 1
isys_catg_sla_list__reaction_time_unit, 3
isys_catg_sla_list__recovery_time, 1
isys_catg_sla_list__recovery_time_unit, 3
isys_catg_sla_list__description, NULL
isys_catg_sla_list__status, 2Über die API lassen sich diese Werte aber nicht auslesen:
[
{
"description": null,
"sunday_time": null,
"saturday_time": null,
"calendar": null,
"reaction_time": "1",
"id": "56",
"days": "1111100",
"wednesday_time": "00:00 - 00:00",
"tuesday_time": "00:00 - 00:00",
"service_level": null,
"recovery_time_unit": {
"const": "C__CMDB__UNIT_OF_TIME__HOUR",
"title": "Hours",
"id": "3",
"title_lang": "LC__CMDB__UNIT_OF_TIME__HOUR"
},
"service_id": "5x12",
"monday_time": "00:00 - 00:00",
"thursday_time": "00:00 - 00:00",
"recovery_time": "1",
"objID": "5434",
"service_level_dialog": null,
"reaction_time_unit": {
"const": "C__CMDB__UNIT_OF_TIME__HOUR",
"title": "Hours",
"id": "3",
"title_lang": "LC__CMDB__UNIT_OF_TIME__HOUR"
},
"friday_time": "00:00 - 00:00"
}
]Wie bekomme ich die Zeiten angezeigt?
Grüße
Oliver -
Bei uns werden die Zeiten korrekt angezeigt unter Verwendung der aktuellen Versionen von i-doit und der JSON-API. Welchen Versionsstand haben Sie denn?
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Die bei uns eingesetzte Version ist 1.11.2
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Die Version 1.12 hat Änderungen an
isys_cmdb_dao_category_g_sla.class.phpgebracht, die Ihr Problem adressieren könnten.
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