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    Import CSV organization

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    • A
      azapi
      last edited by

      Hi,

      I am trying to integrate an organization CSV where I have entered many information including the Service delivery manager (person) and the group in charge of customer operations (group of people).
      Example of my CSV

      Entité,ID,Trigramme,SDM,Role_SDM,Courriel,"Contract",EXP,Role_traitement,Status
"Customer1",750,CU1,,,,"Contract1","Exploitation","Responsible for treatment","In operation"
"Customer2",760,CU2,"SDM User1","Service manager","user1@test.com","Contract2","Exploitation2","Responsible for treatment","In operation"

      My import template

      2023-12-07_09h30_29.png

      I have a problem during the import, because in the case of Customer1 I don't have an SDM and the import of the group doesn't pass as a group of people but as a person.

      While Customer2 who has an SDM, SDM person and group of support is well created.

      Do you know if this is normal?

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      • Michael HuhnM
        Michael Huhn
        last edited by

        Hello @azapi,

        this seems to be a bug. So we will create a Bug Repot for it

        1 Reply Last reply Reply Quote 0
        • A
          azapi
          last edited by

          Hi @Michael-Huhn
          Thanks for your reply

          1 Reply Last reply Reply Quote 0
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