Import CSV organization

azapi

Hi,

I am trying to integrate an organization CSV where I have entered many information including the Service delivery manager (person) and the group in charge of customer operations (group of people).
Example of my CSV

Entité,ID,Trigramme,SDM,Role_SDM,Courriel,"Contract",EXP,Role_traitement,Status
"Customer1",750,CU1,,,,"Contract1","Exploitation","Responsible for treatment","In operation"
"Customer2",760,CU2,"SDM User1","Service manager","user1@test.com","Contract2","Exploitation2","Responsible for treatment","In operation"

My import template

I have a problem during the import, because in the case of Customer1 I don't have an SDM and the import of the group doesn't pass as a group of people but as a person.

While Customer2 who has an SDM, SDM person and group of support is well created.

Do you know if this is normal?

Michael Huhn

Hello @azapi,

this seems to be a bug. So we will create a Bug Repot for it

azapi

Hi @Michael-Huhn
Thanks for your reply

Willoamson

Import CSV organization that are providing it to maintain the service delivery management that handle it operations easily.

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