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    Erroring out on step 6

    Scheduled Pinned Locked Moved Operating
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    • J Offline
      jonsjava
      last edited by

      Step 6: Installation
      Installation status
      Creating database connection OK
      Checking database names OK
      Creating system database OK
      Creating mandator database OK
      Importing system database OK
      Importing mandator database OK
      Adding mandator to system database OK
      Adding system database privileges to i-doit OK
      Adding mandator database privileges to i-doit OK
      Cannot open configuration destination file! ERROR
      Rollback (DB-Query): Dropping system database OK
      Rollback (DB-Query): Dropping mandant database OK
      Rollback (File-Delete): Deleting configuration file (/var/www/html/idoit/src/config.inc.php) ERROR
      Finished installation rollback! OK
      Installation failed! ERROR (1 errors)

      I have set the permissions of the files correctly, and yet it still fails.  I have done the manual install, and it still wants to go through the setup. Please help me.

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      • N Offline
        npotthast
        last edited by

        When you make a manual install you have to create a new /src/config.inc.php on your own. You can use the config_template.inc.php in the same directory for that. More information on that issue can be obtained when reading the INSTALL file in the i-doit root directory.

        MfG,
        Niclas Potthast

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        • dsD Offline
          ds
          last edited by

          Seems like the i-doit installer has not enough rights to write the config to: /var/www/html/idoit/src
          Try this:
          chown www-data:www-data /var/www/html/idoit/src

          or use out script:

          chown +x /var/www/html/idoit/idoit-rights.sh
          /var/www/html/idoit/idoit-rights.sh set

          And after installation:
          /var/www/html/idoit/idoit-rights.sh unset

          In case of your www user is not www-data, you have to modify /var/www/html/idoit/idoit-rights.sh for your needs

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          • J Offline
            jonsjava
            last edited by

            Prior to contacting you, I had taken the following actions to install, and hit the forums only after failure:

            My server uses apache:apache instead, and I had already chown'd it to apache:apache
            I just did this:
            cd /var/www/html
            chown apache:apache idoit -R

            I did that prior to install, and still have errors.
            I also went the manual route, and created the config.inc.php from the example one, and it still wanted to do the install.

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            • dsD Offline
              ds
              last edited by

              could you give me your output of:

              ls -la /var/www/html

              and

              ls -la /var/www/html/idoit/src

              ?

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              • J Offline
                jonsjava
                last edited by

                ls -lah /var/www/html/idoit (can't give you the /var/www/html)
                [root@virtserver ~]# ls -la /var/www/html/idoit
                total 148
                drwxr-xr-x  9 apache apache  4096 Feb 13 05:27 .
                drwxr-xr-x 20 root  root    4096 Feb 13 05:04 ..
                -rw-r–r--  1 apache apache  8219 Jan 12  2007 bugreport.php
                -rw-r--r--  1 apache apache 21276 Feb 13 05:43 ChangeLog
                -rw-r--r--  1 apache apache  342 Jan 29 03:21 controller
                -rw-r--r--  1 apache apache  4619 Jan 29 03:21 controller.php
                -rw-r--r--  1 apache apache  1286 Feb 13 07:31 CREDITS
                drwxr-xr-x  2 apache apache  4096 Feb 13 08:49 cron
                -rw-r--r--  1 apache apache  1406 Jan 11  2005 favicon.ico
                -rw-r--r--  1 apache apache  3447 Feb 13 05:27 idoit-rights.sh
                drwxr-xr-x 11 apache apache  4096 Feb 13 08:49 images
                -rw-r--r--  1 apache apache  9602 Dec 11 09:28 index.php
                -rw-r--r--  1 apache apache  7926 Feb 13 05:43 INSTALL
                -rw-r--r--  1 apache apache 14604 Jan 12  2007 LICENSE
                -rw-r--r--  1 apache apache  336 Jan 29 03:21 mandator
                -rw-r--r--  1 apache apache    4 Feb 13 05:43 REVISION
                drwxr-xr-x  4 apache apache  4096 Feb 13 05:25 setup
                drw-rw-rw-  8 apache apache  4096 Feb 13 05:24 src
                drwxr-xr-x  2 apache apache  4096 Feb 13 08:49 temp
                -rw-r--r--  1 apache apache  3537 Nov  5 04:42 UPDATE
                drwxr-xr-x  6 apache apache  4096 Feb 13 08:49 updates
                drwxr-xr-x  4 apache apache  4096 Feb 13 08:49 upload
                [root@virtserver ~]#

                ls -la /var/www/html/idoit/src results:

                [root@virtserver ~]# ls -la /var/www/html/idoit/src
                total 164
                drw-rw-rw-  8 apache apache  4096 Feb 13 05:24 .
                drwxr-xr-x  9 apache apache  4096 Feb 13 05:27 ..
                -rw-rw-rw-  1 apache apache 11711 Aug 21 08:16 autoload.inc.php
                -rw-rw-rw-  1 apache apache  4361 Jan 12  2007 caching.inc.php
                d-wx–x--x 15 apache apache  4096 Feb 13 08:49 classes
                -rw-rw-rw-  1 apache apache  9310 Feb 13 09:15 config_template.inc.php
                -rw-rw-rw-  1 apache apache 14991 Sep 26 08:46 constants.inc.php
                -rw-rw-rw-  1 apache apache  7776 Aug 24 09:08 debug.inc.php
                -rw-rw-rw-  1 apache apache 23970 Sep 27 05:45 functions.inc.php
                -rw-rw-rw-  1 apache apache 11809 Feb 12 08:59 globals.inc.php
                d-wx--x--x  3 apache apache  4096 Feb 13 08:49 handler
                -rw-rw-rw-  1 apache apache  7815 Feb 11 04:35 hypergate.inc.php
                -rw-rw-rw-  1 apache apache  6105 Dec 11 09:28 i-doit.inc.php
                -rw-rw-rw-  1 apache apache 14576 Nov 14 08:23 locales.inc.php
                -rw-rw-rw-  1 apache apache  3649 Jul 30  2007 my-doit.inc.php
                -rw-rw-rw-  1 apache apache  2577 Sep 12 06:11 my-tasks.inc.php
                d-wx--x--x  2 apache apache  4096 Feb 13 08:49 tests
                d-wx--x--x  4 apache apache  4096 Feb 13 08:49 themes
                d-wx--x--x  5 apache apache  4096 Feb 13 08:49 tools
                d-wx--x--x  2 apache apache  4096 Feb 13 08:49 utils
                [root@virtserver ~]#

                output for my passwd file

                [root@virtserver ~]#cat /etc/passwd
                root❌0:0:root:/root:/bin/bash
                <removed users="" for="" my="" systems="" security="">apache❌48:48:Apache:/var/www:/sbin/nologin
                <removed users="" for="" my="" systems="" security="">clamav❌509:504:Clam AntiVirus:/home/clamav:/bin/false
                splunk❌510:505:Splunk Server:/opt/splunk:/bin/false</removed></removed>

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                • dsD Offline
                  ds
                  last edited by

                  Hmm thats strange, the rights are correct.

                  Have you checked that the apache service is really owned by the user "apache"?

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