Answering my own question, I reviewed /var/log/messages and found the following entry: "SELinux is preventing /usr/sbin/php-fpm from write access on the directory /var/www/html." Once I disabled SELinux, the update was able to proceed as usual.

James

When I attempt to update our i-doit Open installation from 35 to 36, I receive an error message that /var/www/html is not writable. However, I have run the "idoit-rights.sh set" script to ensure that everything is writable and have verified that the apache user has ownership of all files. When I attempt to look for new updates using the Updater screen, our environment reports "Error while connecting / cURL Error: 7," so I manually downloaded the idoit-open-36-updates.zip file and unzip it in the /var/www/html folder as specified in the KB article. After it is unzipped, I then run the "idoit-rights.sh" script to set the permissions. Below are the screenshots, but the update procedure will not progress once the errors are reported. Any help getting past this state would be appreciated. I have searched the KB articles, and have used the guidance in https://kb.i-doit.com/en/system-administration/troubleshooting/known-update-problems.html, including the "Files cannot be copied" guidance. There does not appear to be any hotfix for this issue.

Environment:
Rocky Linux 9.7 (RHEL clone)
PHP 8.3.26
MariaDB 10.11.10
RAM: 4 GB

Thanks,
James