Community
    • Categories
    • Recent
    • Popular
    • Users
    • Search
    • Register
    • Login

    Doubt with the Logbook of an object

    Scheduled Pinned Locked Moved General
    3 Posts 2 Posters 235 Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • O Offline
      Octane33
      last edited by

      Hello everyone.

      I have a doubt with the Logbook section of an object. I need to know if is there any way to track de changes of the Contact Assignment, or if there's any version that allows this.

      For example, I create a Client named 'Lenovo Notebook' and I have 2 persons 'John' and 'Frank', when I created the Client, I put these 2 persons to the Client, 'John' is Primary Contact and 'Frank' is just another one in the list. As the time passes, this Client has changed its Primary Contact, now 'Frank' is the Primary Contact. But when I see the Logbook of the Client, this change is not recorded, the only record of Contact Assignment that appears is when I created the Client and is the assignment to 'John' and 'Frank', but the Primary Contact change doesn't appears.

      Just to be clear, I'm using the 1.14 Open Source version.

      1 Reply Last reply Reply Quote 0
      • Michael HuhnM Offline
        Michael Huhn
        last edited by

        undefined @Octane33

        this could be a bug in this old version. You should update to a newer version.

        Consider a upgrade to v28 first and check if you used any feature, which was removed in v29,
        https://i-doit.org/download-v29/

        O 1 Reply Last reply Reply Quote 0
        • O Offline
          Octane33 @Michael Huhn
          last edited by

          @Michael-Huhn Thank you Michael! I'll try your suggestion.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post