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    Connection OTRS with I-doit

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    • A Offline
      a1ex21
      last edited by

      Hello,

      it is possible to connect OTRS and I-doit ?

      thanks for any information.

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      • creissC Offline
        creiss i-doit Kenner
        last edited by

        Hi,

        Unfortunately it is not possible to connect i-doit and OTRS. But we planned that a while ago so that there will be one one day (there is no date I can tell you). It is possible to accelerate it, by delegating us with that job and defined requirements.

        Alternatively there is actually an interface to Request Tracker from Best Practical.

        Regards

        NEU - i-doit und IT-Dokumentation bei YouTube: https://www.youtube.com/@donamic_de
        Komplett-Strategie: https://i-doit-trainings.de/it-dokumentation-komplett-strategie/
        i-doit Mastery – https://i-doit-trainings.de/i-doit-mastery

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