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    New Install – database connection fails with ERROR(13)

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    • ? This user is from outside of this forum
      Guest
      last edited by

      My issue is similar to a previous one which doesn't seem to have a resolution.
      Installing i-doit 1.0 on a fresh CENTOS 6.3 (64-bit) installation.  I have entered all configuration items in the web setup interface, but fail to connect to the database (have verified root connectivity and port through command line and telnet to port 3306). – screenshot attached --

      Does anyone have any experience with this error, or have troubleshooting suggestions?  My 30-day demo is counting down 🙂
      I-doit-install.GIF

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      • LFischerL Offline
        LFischer
        last edited by

        Hello,

        it seems as if your system denies MySQL to write and/or read data to/from the filesystem. Have you tried (re-)setting the rights?

        Many greetings,
        Leo

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        • ? This user is from outside of this forum
          Guest
          last edited by

          I'm not exactly sure what the problem was, but after double-checking the MySQL configuration and making sure the database was functioning as advertised, I followed the "manual setup" instructions.  Up and running now (aside from messing up the demo license… so now we wait for a new one!)

          Best,
          -Adrian

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