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    How can i make my own ticketing system?

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    • B Offline
      beh_3045
      last edited by

      how can i make my own ticketing system? (like otrs,rt,itop)
      is it possible with API?

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      • bheisigB Offline
        bheisig i-doit Team
        last edited by

        Short answer: Yes.

        Honestly, I have no idea why you would like to re-invent the wheel 😉

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        • dkirstenD Offline
          dkirsten administrators
          last edited by

          The esxisting implementations use the API to access i-doit objects and either store them in the ticket system or store a link to them.
          The ticket category within i-doit can be extended, but you have to write your own code. If you are interested in details, feel free to contcat me via PM.

          Viele Grüße,

          Daniel

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