How can i make my own ticketing system?
-
how can i make my own ticketing system? (like otrs,rt,itop)
is it possible with API? -
Short answer: Yes.
Honestly, I have no idea why you would like to re-invent the wheel
-
The esxisting implementations use the API to access i-doit objects and either store them in the ticket system or store a link to them.
The ticket category within i-doit can be extended, but you have to write your own code. If you are interested in details, feel free to contcat me via PM.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login