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    JDISC import timeout

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    • ?
      A Former User last edited by

      When we import from JDISC we get an error in the browser of this:

      The request stopped unexpectedly! Please check the exception log in directory "/var/www/html/log/" and the apache error log.
      Service Unavailable
      The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
      

      Looking in the logs on the server I see this:

      [Fri Feb 01 10:12:09.600910 2019] [proxy_fcgi:error] [pid 18344:tid 139924028241664] (70007)The timeout specified has expired: [client 10.101.1.132:60492] AH01075: Error dispatching request to :, referer: http://10.110.31.185/?moduleID=50&param=6&treeNode=506&mNavID=2
      

      Anyone know which timeout we need to change or what the fix might be?

      Thx

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      • B
        bjolotz @Guest last edited by

        We have the same Problem using Version 1.12 PRO. Have you fixed the Problem? If yes, how did you fix it?

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        • PatrickFeiler
          PatrickFeiler i-doIT Team last edited by

          Hello,

          i think you import to many objects and you are running for the max_execution_time.
          You must edit your php-settings maybe.
          Example from our KB:

          allow_url_fopen = Yes
          file_uploads = On
          magic_quotes_gpc = Off
          max_execution_time = 300  <<<<<<< higher value!
          max_file_uploads = 42
          max_input_time = 60
          max_input_vars = 10000
          memory_limit = 256M
          post_max_size = 128M
          register_argc_argv = On
          register_globals = Off
          short_open_tag = On
          upload_max_filesize = 128M
          display_errors = Off
          display_startup_errors = Off
          error_reporting = E_ALL & ~E_DEPRECATED & ~E_STRICT
          log_errors = On
          default_charset = "UTF-8"
          default_socket_timeout = 60
          date.timezone = Europe/Berlin
          session.gc_maxlifetime = 604800
          session.cookie_lifetime = 0
          mysqli.default_socket = /var/run/mysqld/mysqld.sock
          

          After you edited your settings do a restart from your apache2.
          Example for Debian/Ubuntu

          service apache2 restart
          

          Best regards
          Patrick Feiler

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