i-doit system error: Login failed: CSRF-Token mismatch!



  • Hi,
    I get the following error message in the browser after login with admin:

    i-doit system error: Login failed: CSRF-Token mismatch!

    The setup process has successfully been completed and the databases were created.

    Any ideas what could be wrong?

    Best regards,
    rforberger



  • Hi,

    I've got the same problem. The solution I found is to browse the web interface in incognito mode.

    I tried to deactivate the CSRF tokens. I can then connect with admin in normal mode but I get logged out immediately after, no matter what.
    The only solution so far is to always connect in incognito mode.

    Best regards,
    r.gielen.



  • Hi,

    I just found that clearing the server cache, under Administration -> System tools -> Cache/Database -> Clear cache
    completely solved my problem.

    Cheers,
    r.gielen.



  • @r-gielen

    Doesn't work for me. I tried to login in inkognito mode with Google Chrome but I still get

    i-doit system error: Login failed: CSRF-Token mismatch!

    Any other ideas?`

    Cheers,
    Ronny



  • Hey,

    you just need to reload the Site. Push F5 or STRG+F5
    Its an Security Token which you can deactivate in the System settings under Security.

    best regards
    Michael



  • @Michael-Huhn

    thanks for your reply, but I when press F5 or STRG+F5, I get back to the login dialogue.

    I cannot login to idoit.

    Any ideas?

    Best regards,
    Ronny



  • You can also try to simply click into the address bar and call up the page again.
    There CAN also be problems when the "form-completion" of the browser is mixed in. Turning it off could help.

    best regards
    Michael



  • @Michael-Huhn
    Thanks for your reply.

    I have tried to simply click into the address bar and call up the page again, with no success though - the login page gets reloaded then, too.

    Turning off auto-fill option in the browser doesn't help either ways, the message i-doit system error: Login failed: CSRF-Token mismatch! does not disappear.

    Any suggestions?

    Best regards,
    Ronny


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