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    i-doit system error: Login failed: CSRF-Token mismatch!

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    • R
      rforberger last edited by

      Hi,
      I get the following error message in the browser after login with admin:

      i-doit system error: Login failed: CSRF-Token mismatch!

      The setup process has successfully been completed and the databases were created.

      Any ideas what could be wrong?

      Best regards,
      rforberger

      1 Reply Last reply Reply Quote 0
      • R
        r.gielen last edited by

        Hi,

        I've got the same problem. The solution I found is to browse the web interface in incognito mode.

        I tried to deactivate the CSRF tokens. I can then connect with admin in normal mode but I get logged out immediately after, no matter what.
        The only solution so far is to always connect in incognito mode.

        Best regards,
        r.gielen.

        1 Reply Last reply Reply Quote 0
        • R
          r.gielen last edited by

          Hi,

          I just found that clearing the server cache, under Administration -> System tools -> Cache/Database -> Clear cache
          completely solved my problem.

          Cheers,
          r.gielen.

          1 Reply Last reply Reply Quote 0
          • R
            rforberger last edited by

            @r-gielen

            Doesn't work for me. I tried to login in inkognito mode with Google Chrome but I still get

            i-doit system error: Login failed: CSRF-Token mismatch!

            Any other ideas?`

            Cheers,
            Ronny

            1 Reply Last reply Reply Quote 0
            • Michael Overkamp
              Michael Overkamp last edited by Michael Overkamp

              Hey,

              you just need to reload the Site. Push F5 or STRG+F5
              Its an Security Token which you can deactivate in the System settings under Security.

              best regards
              Michael

              1 Reply Last reply Reply Quote 0
              • R
                rforberger last edited by

                @Michael-Huhn

                thanks for your reply, but I when press F5 or STRG+F5, I get back to the login dialogue.

                I cannot login to idoit.

                Any ideas?

                Best regards,
                Ronny

                Michael Overkamp 1 Reply Last reply Reply Quote 0
                • Michael Overkamp
                  Michael Overkamp @rforberger last edited by

                  You can also try to simply click into the address bar and call up the page again.
                  There CAN also be problems when the "form-completion" of the browser is mixed in. Turning it off could help.

                  best regards
                  Michael

                  1 Reply Last reply Reply Quote 0
                  • R
                    rforberger last edited by

                    @Michael-Huhn
                    Thanks for your reply.

                    I have tried to simply click into the address bar and call up the page again, with no success though - the login page gets reloaded then, too.

                    Turning off auto-fill option in the browser doesn't help either ways, the message i-doit system error: Login failed: CSRF-Token mismatch! does not disappear.

                    Any suggestions?

                    Best regards,
                    Ronny

                    1 Reply Last reply Reply Quote 0
                    • W
                      WillPMU last edited by WillPMU

                      Hello all,
                      maybe this information is useful:
                      I had the same problem and always got the message "CSRF-Token mismatch" when trying to login. After some investigation I found out, that our server hard disc was totally full. Getting some free space made the login working without problems.

                      Kind regards,
                      -Manuel

                      1 Reply Last reply Reply Quote 0
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