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    assigning hardware to users, but how?

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    • T Offline
      thehazzard
      last edited by

      Hi all,

      i have again an question.

      I want to assign for example laptops monitors, docking stations to an user.
      Because we will use i-doit as our cmdb as well so assigning hardware to users is one part of it. This is one part of DRP (Disaster recovery plan)

      I cannot find any field, option where i can assign the created hardware to an user.

      Am i doing something wrong or is this not possible in i-doit?

      MartinVM 1 Reply Last reply Reply Quote 0
      • MartinVM Offline
        MartinV @thehazzard
        last edited by

        @thehazzard Use the "contact assignment" category.

        T 2 Replies Last reply Reply Quote 0
        • T Offline
          thehazzard @MartinV
          last edited by thehazzard

          @MartinV

          Thank you for the answer, just a little thing. I tried it now but how to proceed

          contactissue1.JPG
          contactissue2.JPG
          because when i add manually i tried i get the following error:
          contactissue.JPG
          any idea on this one?

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          • T Offline
            thehazzard @MartinV
            last edited by

            @MartinV

            Thank you Martin, it worked for me.
            I did not saw the dropdown menu for persons. And i saw all the persons who logged in once on the system.

            And tried to add, and it works.
            contactissue3.JPG

            Is there an overview page as well?
            For example i want to add monitors, docking stations etc also to assign to persons. Is there a page where i can see who is assigned to what hardware?

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            • MartinVM Offline
              MartinV
              last edited by

              I'd proably use a report for that.

              1 Reply Last reply Reply Quote 0
              • A Offline
                Annaata20
                last edited by

                There are two methods for assigning an existing device to a user. It is important to note that consumers can only have one of each of the following devices: analog phone, IP Phone, and external device. Depending on the devices the user already possesses, one or more items in the dropdown menu may be disabled.

                connections

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