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    can be custom counter set to a specific value

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    • L Offline
      looplex
      last edited by

      Hi,

      we were using counters in automatic inventory numbers with counters set like:
      SRV%COUNTER:1#4%
      where the first part (SRV here) is specific for each object type (ie SRV%COUNTER:1#4% for servers, SW%COUNTER:1#4% for switches etc.).
      Until recently it worked like each object type had its own counter this way, but (with introduction of custom counters I believe, I dont know it exactly I just found it out now) counter COUNTER seems to be common for each object type now.
      So if I have for example 500 servers and 2 switches, adding a switch generates number SW0501 instead of expected SW0003.
      I could create a custom counter for each object type i want to use inventory number for, but trouble is it starts at 1 (or can be reset exactly to 1), but I already have a lot of devices labeled and starting from 1 would generate duplicate inventory numbers.
      Thus creating custom counters and setting each one to desired value would do the trick for me, so the question is: can be custom counter set to a specific value? If so, how do I do it?

      Thanks

      Michael HuhnM 1 Reply Last reply Reply Quote 0
      • Michael HuhnM Offline
        Michael Huhn @looplex
        last edited by

        Hey @looplex,

        you can change the value of the counter in the expertsettings.

        93b241d9-43f8-473f-a0ae-0189ffd3629f-image.png

        L 1 Reply Last reply Reply Quote 0
        • L Offline
          looplex @Michael Huhn
          last edited by

          Hey @Michael-Overkamp

          thank you very much for your quick answer.
          I am sorry and feel a little ashamed to bother you with this obviously documented matter, I managed to find it myself in german KB.
          I was just looking into english mutation https://kb.i-doit.com/en/basics/custom-counter.html which states just tbd. I myself would find it useful, if empty kb articles contained at least a ling to their german counterparts, as using translator is much easier for me than trying to find out what to search for in language I do not use fluently.

          Nevertheless, thank you again.

          1 Reply Last reply Reply Quote 0
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