Subcategories

• General

  This area is for all general questions

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  Topics
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  Posts

  N

  Yes, Mod-rewrite is configured, at least as far as I can tell, from the admin section you referenced (it was what I checked first). The Apache Module section shows: Apache Modules mod_rewrite Search OK In fact, pretty much everything on that page is "OK" or green, with the exception of the informational bits.
• Operating

  Get support from other i-doIT members or our technical support staff

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  FYI, in 1.12.1 version run ok !! I can log in to the admin center perfectly
• Development

  Report here if you have found any bugs or if you have any ideas for upcoming features

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  Topics
  239
  Posts

  B

  Hello, We are using zammad at port 3000 and when we try to integrate this instance with i-doit. Investigating deeply about this problem we see that in constructor of class isys_connector_ticketing_zammad at $this->m_rt_base_url initialization is missed the port and i-doit won't make request to the correct url. We propose two ways to solve it: Add port to rt base url: /** * Injects the used protocol and sets RT's base url. * * @param isys_protocol $p_protocol */ public function __construct($p_protocol) { parent::__construct($p_protocol); $this->m_ticket_url_pattern = $this->m_protocol->get_base_url() . $this->m_ticket_url_pattern; $this->m_rt_base_url = $this->m_protocol->get_host() . ':' . $this->m_protocol->get_port() . $this->m_protocol->get_base_url(); $this->m_protocol->attach_base_url($this->m_url_base); } Change get_host method of class isys_protocol_http to add port to all implementations with this error (like all other connectors of TTS): /** * Returns the Host without any information */ public function get_host() { return $this->m_protocol . "://" . $this->m_host . ':' . $this->m_port; }