Community
    • Categories
    • Recent
    • Popular
    • Users
    • Search
    • Register
    • Login

    Install problem

    Scheduled Pinned Locked Moved General
    4 Posts 2 Posters 1.5k Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • 4 Offline
      4ycr
      last edited by

      I get ll the way to the last screen on the install and I get this error

      ERROR (Access denied for user 'cl45-pit to database 'test')

      I am using heart internet hosting, any ideas on hot to get it to install

      1 Reply Last reply Reply Quote 0
      • creissC Offline
        creiss i-doit Kenner
        last edited by

        Hi,

        The error message tells you, that your user does not have access to the database. It is difficult to tell why you are experiencing this problem. Are you sure that all needed modules are installed on the system? Which version of i-doit are you using? Which system is installed on the server? Are you allowed to use the root user on the system?

        Kind Regards

        NEU - i-doit und IT-Dokumentation bei YouTube: https://www.youtube.com/@donamic_de
        Komplett-Strategie: https://i-doit-trainings.de/it-dokumentation-komplett-strategie/
        i-doit Mastery – https://i-doit-trainings.de/i-doit-mastery

        1 Reply Last reply Reply Quote 0
        • 4 Offline
          4ycr
          last edited by

          Hi Thanks for your reply,

          I think it was my webhost, I have moved web host and can get to the end but I get

          Mandator database name: database_ioasset EXISTS. PLEASE DROP IT  The control panel does not  allow me to create a user that can create a new database so I need to create the database first

          Save path for file manager: urls/upload/files/ FOUND
          Image path: url/upload/images/ FOUND
          Database host: localhost HOST FOUND
          Database port: 3306 CONNECTED
          Database username: database OK
          Database password: ***** OK
          Database root username: database OK
          Database root password: ***** ACCESS GRANTED
          System Database Name: database OK
          Database Config: n/a OK
          Database mode: n/a OK
          Mandator database name: database_ioasset EXISTS. PLEASE DROP IT
          Mandator Title: 4ycr OK
          Auto-Increment start value: 19 OK
          Configuration path: /home/pyramidit/public_html/Assets/src WRITEABLE
          1 errors occured. Please fix the configuration in order to continue!
          Note: If some directories are not writeable, chown them to your Apache user or use the script

          1 Reply Last reply Reply Quote 0
          • creissC Offline
            creiss i-doit Kenner
            last edited by

            Hi,

            As you can see, the database seems to exist already. You have to drop it so that you can install i-doit.

            Kind Regards

            NEU - i-doit und IT-Dokumentation bei YouTube: https://www.youtube.com/@donamic_de
            Komplett-Strategie: https://i-doit-trainings.de/it-dokumentation-komplett-strategie/
            i-doit Mastery – https://i-doit-trainings.de/i-doit-mastery

            1 Reply Last reply Reply Quote 0
            • First post
              Last post