There are two possible ways to do that. You can use the internal workflow system to generate 'tasks' (doing something once) or 'checklists' (soing something on a regular basis). I think there should be a basic documentation available in English. You should have a look here:
Otherwise you can connect the Request Tracker (RT) from Bestpractical and i-doit in a way, that they can look in and reference each others databases. That means: While creating a ticket in RT you can reference items in i-doit. And, vice versa: in i-doit you will see the items and their corresponding tickets.
So, you have to decide which way fits your needs better.
Sorry to bother you with this topic again but I am also not able to set any rights for a new user, nor am I able to edit those for existing users. I simply can't find any GUI for this. Do I have to use the desctription of how to change it on the databse directly? If so, is that still valid? I ran in to trouble with foreign keys when I tried the example…btw, I installed the latest stable build.
Thanks a lot for any quick/short help!
well, today I suddenly realised the "+" for to expand the submenu of the Person properties...mixture of user too dump and layout too cool I'd say
Sorry for the holiday delay. Actually you can use reports (separate Report Manager needed) to furfill your capacity planning concerns. But we also think about a more integrated way of capacity planning… With that you could ask i-doit where to place the next server, depending on space, power or climatic concerns.
This would be great. Most of our data centers have a patch panel in server/device rows the run to a sister patch panel in a network row. Most of your device connections are "device" to row patch panel port to newtwork row patch panel port to "switch" slot/port.