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    • P

      Can't upgrade from v1.13.2
      • pserdiuk

      2
      0
      Votes
      2
      Posts
      174
      Views

      LFischer

      Hey @pserdiuk

      at the bottom of the updater it says your current version is 1.13.2 - in this state i-doit is only able to update to the next major version (= 1.14). After this you should be able to update to 1.14.1 or directly 1.14.2

      Best regards

    • isidro romero

      LDAP configuration failures
      • isidro romero

      2
      0
      Votes
      2
      Posts
      219
      Views

      Michael Overkamp

      Hello @isidro-romero,

      i cannot see any misconfiguration. The problem still exists?

      mfg Micha

    • B

      You have PHP 7.0.33. For updating i-doit to the next version you need at least PHP 7.1!
      • boobu

      3
      0
      Votes
      3
      Posts
      234
      Views

      Michael Overkamp

      Hello @boobu ,
      after Updating your PHP Version you have to do the Steps for PHP Installation again.
      See here: https://kb.i-doit.com/pages/viewpage.action?pageId=36864037#DebianGNU/Linux-PHP
      Do not forget to install the php-extension for the new Version.

      best regards
      Micha

    • Mischa K

      Hosting i-doit on Microsoft Azure
      • Mischa K

      2
      0
      Votes
      2
      Posts
      167
      Views

      Philipp Hörselmann

      Hey @Mischa-K
      for now we have no special version for azure.
      The only solution is to create a VM on azure and install i-doit and all necessary software.
      Best
      Phil

    • J

      Unable to import h-inventory XML files
      • jcoryt

      2
      0
      Votes
      2
      Posts
      217
      Views

      Philipp Hörselmann

      Hey @jcoryt
      unfortunately nobody answered yet...
      This should be solved in newer versions. Do you still face such issue?

      Best
      Phil

    • Jung Hoon Lee

      import csv file in cmdb
      • Jung Hoon Lee

      2
      0
      Votes
      2
      Posts
      166
      Views

      PatrickFeiler

      Hello Lee,

      here is a our knowledgebase where you can find some explenations.
      https://kb.i-doit.com/display/en
      For csv:
      https://kb.i-doit.com/display/en/CSV+Data+Import

      If you provide us more informations, we can help you.

      Best regards
      Patrick

    • roland roli

      Database error : SQLSTATE[08006]
      • roland roli

      2
      0
      Votes
      2
      Posts
      136
      Views

      PatrickFeiler

      Hello Roland,

      i think you try to connect from your i-doit to a jdisc-database?
      Your jdisc-database is running on the same maschine like i-doit?

      Best regards
      Patrick Feiler

    • E

      How to add and use different Relation types?
      • ERR

      5
      0
      Votes
      5
      Posts
      227
      Views

      PatrickFeiler

      Hi,

      please take a look into our knowledge-base for some explanation
      https://kb.i-doit.com/display/en/Object+Relations

      If you need further help, feel free to create a ticket in our helpcenter.
      help@i-doit.com

      Best regards
      Patrick

    • W

      Error on update from 1.12.4 to 1.13
      • WillPMU

      3
      0
      Votes
      3
      Posts
      917
      Views

      W

      Hello Patrick,
      thanks a lot for your answer.

      The sso module in i-doit was already disabled, but I additionally disabled the kerb mod for apache. Now I got a php fatal error:

      [Tue Oct 15 11:21:35.258244 2019] [php7:error] [pid 26725] [client 192.168.66.61:54465] PHP Fatal error: Uncaught Error: Call to undefined method Symfony\Component\DependencyInjection\ContainerBuilder::hash() in /var/www/html/idoit/vendor/symfony/dependency-injection/Loader/YamlFileLoader.php:145\nStack trace:\n
      #0 /var/www/html/idoit/src/classes/core/isys_application.class.php(194): Symfony\Component\DependencyInjection\Loader\YamlFileLoader->load('/var/www/html/i...')\n#1 /var/www/html/idoit/src/bootstrap.inc.php(71): isys_application->bootstrap()\n#2 /var/www/html/idoit/index.php(101): include_once('/var/www/html/i...')\n
      #3 {main}\n thrown in /var/www/html/idoit/vendor/symfony/dependency-injection/Loader/YamlFileLoader.php on line 145, referer: https://idoit.xxx.xxx.xxx/?load=update

      😕

      Greetings,
      -Manuel

    • R

      i-doit system error: Login failed: CSRF-Token mismatch!
      • rforberger

      9
      0
      Votes
      9
      Posts
      2547
      Views

      W

      Hello all,
      maybe this information is useful:
      I had the same problem and always got the message "CSRF-Token mismatch" when trying to login. After some investigation I found out, that our server hard disc was totally full. Getting some free space made the login working without problems.

      Kind regards,
      -Manuel

    • A

      import-ocs but without processing applications
      • AND-E

      3
      0
      Votes
      3
      Posts
      153
      Views

      A

      Hello Michael,

      thank you very much for this information.

      Kind regards,
      Christian

    • ?

      Configuring Switch, KVM and IP
      • A Former User

      1
      0
      Votes
      1
      Posts
      131
      Views

      No one has replied

    • K

      QR-Codes
      • kelv1n

      3
      0
      Votes
      3
      Posts
      1688
      Views

      bmsoft

      @kelv1n , @langelange it's confusing because all the logic is present on i-doit except the render of qr codes in gui, but it is a pro feature. However, you can switch to barcodes in Administration > System settings > Tenantsettings.

    • bmsoft

      Admin center 500 error on 1.12.2 clean install
      • bmsoft

      4
      0
      Votes
      4
      Posts
      496
      Views

      LFischer

      In i-doit 1.12.2 we introduced a new licensing logic - unfortunately we forgot two places where to strip the code for our OPEN release. This will be fixed with the upcoming Version 1.12.3 in about three weeks.

    • ?

      New atributes on open i-doit version
      • A Former User

      1
      0
      Votes
      1
      Posts
      101
      Views

      No one has replied

    • U

      Floor missing
      • Uzzi

      2
      0
      Votes
      2
      Posts
      133
      Views

      T

      Hi Uzzi,

      this is not an default object, so you have to create it (https://kb.i-doit.com/display/en/Custom+Object+Types).

      I hope this ist what you are looking for

      Best reguards,
      Thomas

    • U

      LDAP sync no complete
      • Uzzi

      1
      0
      Votes
      1
      Posts
      106
      Views

      No one has replied

    • R

      General error: Unable to handle given $p_module_id
      • rforberger

      3
      0
      Votes
      3
      Posts
      301
      Views

      R

      @pixeb

      You are so right. It was a permissions problem. Weird error message then.
      Thanks very much.
      Issue closed.

    • R

      Unable to find CSV import option
      • rodbeck

      2
      0
      Votes
      2
      Posts
      128
      Views

      R

      Just noticed that the import csv was only available on the pro version. I think it would be nice to add this mention to the KB: https://kb.i-doit.com/display/en/CSV+Data+Import as I suspected something like that and expected to find a mention is the article.

    • ?

      IP Address search
      • A Former User

      2
      0
      Votes
      2
      Posts
      251
      Views

      armins

      Hello Mariana,

      in the global search you can search for IP address or part of IP address as a text.
      So searching for "192.168.2." will show all entries with IP addresses starting with it.
      Of course, the search will also find entries with that text in other fields like description.

      For specific lists, reports might be better for you.

      Armin