Operating

• C

  Unable to open ticket in i-doit support portal! (Issue in object searching)
  • cdelgado  

  5
  0
  Votes
  5
  Posts
  449
  Views

  C

  Good to know that! I will send an email. Thank you for your input.
• I

  Error in new install
  • idotest  

  6
  0
  Votes
  6
  Posts
  1052
  Views

  

  Hi, PHP version >7.1 is not supported yet. Please see the system requirements under https://kb.i-doit.com/display/en/System+Requirements#SystemRequirements-LAMPStack. Kind Regards, Christian
• M

  Creating cable between a switch's duplex SFP port and two simplex SC port of a patch panel
  • mcdouglas  

  1
  0
  Votes
  1
  Posts
  207
  Views

  No one has replied

• F

  [solved] Licenses > License Keys; License Keys not available
  • freichert  

  2
  0
  Votes
  2
  Posts
  327
  Views

  

  Double posting
• S

  Custom relation definition.
  • Szymon  

  3
  0
  Votes
  3
  Posts
  350
  Views

  

  ...yep!
• A

  Error in Global Searching
  • amsalmaestro  

  4
  0
  Votes
  4
  Posts
  594
  Views

  F

  Please make sure, that you have the package php-mysqlnd installed instead of php-mysql.
• A

  This topic is deleted!
  • amsalmaestro  

  1
  0
  Votes
  1
  Posts
  2
  Views

  No one has replied

• A

  Error: "Warning: Use of undefined constant"
  • Angel Gorriana  

  2
  0
  Votes
  2
  Posts
  354
  Views

  

  Hi Angel, please try to clear the browser and the i-doit cache. Follow the steps to clear i-doit cache: go to the administration menu then go to the "system tools" -> "cache / database" menu push the button "clear complete cache" and "renew properties" Give me a feedback please! Best regards, jsemere
• Z

  Can we update object model of i-doit through API or script
  • zikhan  

  3
  0
  Votes
  3
  Posts
  339
  Views

  

  Hi Zikhan, I'm sorry but adding/deleting/changing custom category fields is currently not supported by the API.
• S

  Keep the original formatting of the text field in the reports
  • SneerSnake  

  3
  0
  Votes
  3
  Posts
  386
  Views

  

  Hi, that is a feature we are planning to release in 2018.
• K

  IDOIT fresh installation ; import csv is messing
  • karim  

  2
  0
  Votes
  2
  Posts
  345
  Views

  

  Hi and welcome, Are you using i-doit pro or open? It is only available in i-doit pro. Kind Regards, Christian
• B

  Report Grouping
  • beerygaz  

  2
  0
  Votes
  2
  Posts
  406
  Views

  

  Hi, we currently do not support grouping. It's a feature that is actually being developed. It will be added in i-doit 1.11 (Mid 2018).
• B

  Duplicates in Tree View
  • beerygaz  

  2
  0
  Votes
  2
  Posts
  381
  Views

  

  Hi, you could define service filters that filter out specific types of relationships.
• M

  Search equipment by software version
  • mverove  

  3
  0
  Votes
  3
  Posts
  463
  Views

  M

  Thank you for your feedback !
• C

  Change i-doit database passwords
  • cdelgado  

  2
  0
  Votes
  2
  Posts
  881
  Views

  

  Hi, what you have to do is the following (in this order!): Go to the i-doit admin center and navigate to tenants. Write down the username for each tenant in the Mysql section. Change the password for each MySQL user in the admin center GUI. Open a mysql client and change the MySQL password for the users that you just identified (matching the passwords you entered in the admin center). Don't forget to commit a 'flush privileges;' command. Try to login to i-doit. If you can still login, go on and change the system user password. Open the file /[idoit_webroot]/src/config.inc.php and look at the         $g_db_system = array(         …         "user" => "xxx",         "pass" => "yyy         ... part. Change the password to a new password in the file and save it. Open a mysql client and change the MySQL password for the user mentioned in the config.inc.php file. Don't forget to commit a 'flush privileges;' command. Login to i-doit Additional expert hint: The tenant database passwords are set in the 'idoit_system' database in table 'isys_mandator'.
• V

  Update 1.4.8 to 1.9.2 fails
  • veenman  

  4
  0
  Votes
  4
  Posts
  734
  Views

  

  In the i-doit Knowledge Base we provide two articles which might help you through the upgrade process: Update of i-doit open 1.4.8 to 1.8 Migration from Windows to Linux Good luck!
• I

  Updating the CMDB using an API
  • ingenico  

  5
  0
  Votes
  5
  Posts
  717
  Views

  

  An example that you could use via bash script would be this: curl --data '{"jsonrpc":"2.0","method":"cmdb.object.create","params":{"type":"C__OBJTYPE__SERVER","title":"My little server","apikey":"c1ia5q"},"id":1}' --header "Content-Type: application/json" https://demo.i-doit.com/src/jsonrpc.php
• 8

  Help importing from i-doit 0.99
  • 8az__  

  2
  0
  Votes
  2
  Posts
  372
  Views

  

  Hi, never tried to migrate from such an old version. Since CSV is not available, the only way I could think of would be to use PHPMyAdmin and generate CSV files directly from the database. PHPMyAdmin has an option to export rows from a table as CSV for Excel, so you can clean the data afterwards and then import it into the newer i-doit.
• R

  Menu: authorization system is missing
  • Rookie  

  2
  0
  Votes
  2
  Posts
  442
  Views

  

  Hi, the full authorization system is only available in the Pro version of i-doit. The Open version uses the group memberships (admin/editor/author/archive/reader) to define the type of access.
• M

  Data from OCS are not updated in i-doit
  • mverove  

  5
  0
  Votes
  5
  Posts
  840
  Views

  M

  Thanks for your feedback. I made a new test with interesting result: filesytem resize on virtual client (OCS agent) new size information is present in OCS server import process execution in i-doit but information has not been upgraded in i-doit deletion of FS in i-doit drive category new import from OCS filesystem reappeared in i-doit with new size So it concerns only information update…