Install problem



  • I get ll the way to the last screen on the install and I get this error

    ERROR (Access denied for user 'cl45-pit to database 'test')

    I am using heart internet hosting, any ideas on hot to get it to install


  • i-doit Kenner

    Hi,

    The error message tells you, that your user does not have access to the database. It is difficult to tell why you are experiencing this problem. Are you sure that all needed modules are installed on the system? Which version of i-doit are you using? Which system is installed on the server? Are you allowed to use the root user on the system?

    Kind Regards



  • Hi Thanks for your reply,

    I think it was my webhost, I have moved web host and can get to the end but I get

    Mandator database name: database_ioasset EXISTS. PLEASE DROP IT  The control panel does not  allow me to create a user that can create a new database so I need to create the database first

    Save path for file manager: urls/upload/files/ FOUND
    Image path: url/upload/images/ FOUND
    Database host: localhost HOST FOUND
    Database port: 3306 CONNECTED
    Database username: database OK
    Database password: ***** OK
    Database root username: database OK
    Database root password: ***** ACCESS GRANTED
    System Database Name: database OK
    Database Config: n/a OK
    Database mode: n/a OK
    Mandator database name: database_ioasset EXISTS. PLEASE DROP IT
    Mandator Title: 4ycr OK
    Auto-Increment start value: 19 OK
    Configuration path: /home/pyramidit/public_html/Assets/src WRITEABLE
    1 errors occured. Please fix the configuration in order to continue!
    Note: If some directories are not writeable, chown them to your Apache user or use the script


  • i-doit Kenner

    Hi,

    As you can see, the database seems to exist already. You have to drop it so that you can install i-doit.

    Kind Regards


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