Hey @Jung-Hoon-Lee you can find manual in our knowledge base. The first article will help you to create a backup and the second update is about updating i-doit itself. Backups: https://kb.i-doit.com/display/en/Backup+and+Recovery Updates: https://kb.i-doit.com/display/en/Update Best Phil

@michael-overkamp i'm so sad my picture was so big size that i can't send you anyway i was checked it what u said it pressed check button and it was be turn red cross sign(hide) and the title font was changed and i press "Accept" button, but notthing changed it and notthing Accepted it i have strange one another things, i can't be change status be hide another one should i need to re-install cmdb whole thing?

@jung-hoon-lee are you really using i-doit pro Version 1.9.4 at the moment?

@jung-hoon-lee picture no.2 is here[image: 1621714382847-fa3f9935-df3b-4d75-9bef-4f7e0dfaf55b-image.png]

Hello Lee, here is a our knowledgebase where you can find some explenations. https://kb.i-doit.com/display/en For csv: https://kb.i-doit.com/display/en/CSV+Data+Import If you provide us more informations, we can help you. Best regards Patrick