There are two possible ways to do that. You can use the internal workflow system to generate 'tasks' (doing something once) or 'checklists' (soing something on a regular basis). I think there should be a basic documentation available in English. You should have a look here: http://doc.i-doit.org/wiki/Manual Otherwise you can connect the Request Tracker (RT) from Bestpractical  and i-doit in a way, that they can look in and reference each others databases. That means: While creating a ticket in RT you can reference items in i-doit. And, vice versa: in i-doit you will see the items and their corresponding tickets. So, you have to decide which way fits your needs better.

We deliver pre-defined Queries with the open and the pro version. What are you looking exactly for?

Hey, I see this post is pretty old, but still I can't find a way to do predefined reports. Is this doable now and how? Regards

It is only possible via implementing them inside the source code and database. Theres no way to do that on the gui.

Sorry to bother you with this topic again but I am also not able to set any rights for a new user, nor am I able to edit those for existing users. I simply can't find any GUI for this. Do I have to use the desctription of how to change it on the databse directly? If so, is that still valid? I ran in to trouble with foreign keys when I tried the example…btw, I installed the latest stable build. Thanks a lot for any quick/short help! CORRECTION: well, today I suddenly realised the "+" for to expand the submenu of the Person properties...mixture of user too dump and layout too cool I'd say

We have chosen I-doit to be our main CMDB for our Datacenter (10.000 servers). It is located in Amsterdam (Netherlands). We are currently in the import all fase and I must say I-doit has some really awesome features for importing with OCS and Nagios.

Try Version 0.9.9-3. We fixed some problems around the licence installation

No not yet sorry

The i-doit server needs to be connected to the internet for using the report browser. You can also define a proxy server in src/config.inc.php otherwize

Thank you very much for your effort, we'll evaluate an integration of this translation for upcoming releases.

Hello, hope this is the right "button": in your config.inc.php file ist one setting "encoding" standard is latin1 you can change this to utf8 or whatever you need. (Line 92: "encoding" => "latin1",) Cheers

Have you tried to create a new database user for the i-doit database in our setup ? That should work

Sorry for the holiday delay. Actually you can use reports (separate Report Manager needed) to furfill your capacity planning concerns. But we also think about a more integrated way of capacity planning… With that you could ask i-doit where to place the next server, depending on space, power or climatic concerns.

This would be great.  Most of our data centers have a patch panel in server/device rows the run to a sister patch panel in a network row.  Most of your device connections are "device" to row patch panel port to newtwork row patch panel port to "switch" slot/port.

thx, that was quick! and it works now, thx again!

Yes, the licence is connected to the application and the application is assigned to the server.

Just to complete this topic: the template system is available since i-doit 0.9.8

The apache needs write permissions to the i-doit directory, especially src/themes/default/templates_c and src/themes/redbox/templates_c

I have not heard about yet. IIS should be working (theoretically), but there is no experience at all and i would advise not to use in a production environment. The database layer of i-doit is actually not abstracted enough to change the underlying DB. There are plans to do so, but without schedule at the moment.