So, I got a little lucky and figured this one out. The parameter name for category as given in the documentation is incorrect (or at least in the copy I have). The parameter needs to be 'category' for cmdb.dialog.read and 'catgID' for cmdb.dialog.create. After changing it to 'catgID' it works just fine:

var body = {                         "jsonrpc": "2.0",                         "method": "cmdb.dialog.read",                         "params": {                             "apikey": api.apiKey,                             'category': "C__CATG__MODEL",                             'property': 'manufacturer'                         }                     }; var body = {                         "jsonrpc": "2.0",                         "method": "cmdb.dialog.create",                         "params": {                             "apikey": api.apiKey,                             "catgID": "C__CATG__MODEL",                             "property": "manufacturer",                             "value": manufacturer.title                         }                     };

Hello daffodil,
thanks for your help. it's works
sorry for late reply

Thanks,
Kaitoukid

Hello Marko,

I'm afraid there aren't any news. Our OTRS integration requires OTRS Help Desk 3.3.x. The 4.x branch is still unsupported. But the OTRS module is open source, so everybody who needs 4.x support is encouraged to send us pull requests and fixes.

Ben

I am new to FileZilla and I can not find a way to delete a file after downloaded.  Any Ideas?

Thak You,
V

I have uploaded files to remote server but all the files have a ? mark on them , What does this mean  ..

Hi, We compiling with no optimisations I get this error, when full optimistation is on there is no error message. Any ideas?
Code:

Hi,

sorry für die späte Antwort. Geht es um das GUI Setup? Wir können das nicht nachstellen, im SQL Dump ist diese Anweisung auch drin, so dass dieser Eintrag eigentlich angelegt werden sollte. Hat MySQL im Error Log vielleicht irgendetwas zum Thema gemeldet?

Der Order Cache_ <firma>kann übrigens einfach gelöscht werden. Beim nächsten i-doit Aufruf wird dieser dann direkt neu erzeugt.

Gruß,
ds</firma>

This issue exists for a long time now and has been addressed in the following thread as well:

http://forum.i-doit.org/index.php/topic,1137.0

Cheers,

Chekov

Hello nfpct,

the icon "pdu.gif" should be inside the "<i-doit>/images/tree/" directory. Is it possible that the icon is missing in your setup / update package? If so - which version are you currently running?

Greetings from Düsseldorf</i-doit>

Hi there,

thanks a lot for the patch - I'll implement this in the next minor release (i-doiv v 1.2.3).
But first we need to test a few browsers (Chrome, Firefox, IE, …).

By the way, this seems to work a bit better (because we need to consider the "room" view)

el.insert(   new Element('tr', {className:css, 'data-slotnum':i})     .update(new Element('td').update(num + ' '))     .insert(new Element('td', {className:'slot'}).update(''))     //.insert(new Element('td', {className:'slot'}).update(' '))     .insert(new Element('td').update(' ' + num)) );

Greetings from germany

Hi,

thanks for the four examples - but only one is a real "bug" (Seite 1 of 4 pages). The others are defined by german users ("Fahrzeuge", "Stadt") or names ("IT-grundschutz"). We're always trying to improve our translations and have been switching to englisch as default language in many areas (exception handling, error messages, …).

Regards

Hi cgratzl,

this feature is already implemented since version 0.9.9-7. If you really need this feature than I recommend the update to version 0.9.9-7.

regards,
Quyen

Hi,

yes it is.

But it will be fixed in the coming 0.9.9-9.

Regards,
Christian

Hi,

thanks for the report. At the moment we are revising the interface between i-doit and RT.

Regards
Christian

Thanks for the reply, everything is clear in terms of answers.

@2: Mandators indeed. Good stuff.
@4-5: This was just curiosity on our part. Nothing planned yet but who knows, you'll never know when another system comes along and we may want to integrate that one.

Hi MrT,
yea you're right. You shouldn't be able to do so inside a login session cuz you're chucking yourself out then 😉 We are about to remove the complete administration of mandators inside i-doit. It will only be possible with the Admin-Center in future versions.

Regards,
Dennis