Development

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  Trouble Ticket System (TTS) config skips URL port
  • bmsoft  

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  Splunk integration
  • A Former User  

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• B

  Get all object data via API
  • beerygaz  

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  Thank you for the reply! This sounds much better While I wanted to ask again about this batch requests, I did some additionaly research... The only mentioning of batch request that I found in the i-doit documentation is in the "Tips and Tricks" section - the API documentation (1, 2, 3, 4) does not contain a single word. There is the JSON RPC 2.0 documentation, which specifies it - but the outdated PDF documentation tells me that batch is not supported. EDIT: ok, outdated docs tell that batch requests are supported since 1.4... Would be cool to get more information on that topic directly in the docs - because if you really want to do something useful with your API IMO this information is absolutely required. Otherwise you'll waste a lot of time with HTTP requests. And JSON RPC 2.0 is not that well known, that you can assume everybody knows that before. It is neither SOAP nor REST Nevertheless - thanks for pointing me in the proper direction! I'll try this now.
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  Get all items from field
  • denniswoot  

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  I found it how to get all times with the following code: { "version": "2.0", "method": "cmdb.objects.read", "params": { "filter": { "type_title": "LC__OBJTYPE__OPERATING_SYSTEM" }, "apikey": "2i30sgvmvl", "sort": "ASC" }, "id": "1" }
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  Category from host
  • denniswoot  

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  @mike-vogel Thanks it works.! I was struggeling with cmdb.object.update, but this was not working ofc. Many thanks. One more question is there are English documentation in pdf?
• B

  Dialog plus does not show multiple entrys via api
  • beku  

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  Its no possible in 1.10 to have two different Dialog+ Fields with the same value. This was possible in 1.9 versions though. To reproduce create 2 custom dialog+ fields. For example use "SSH User Groups" und "SSH Server Groups". In "Dialog-Admin" -> "Custom Dialog+" try to enter the same value (e.g. QA) into both. This results in the following error: Error! General error: Following values could not be saved because it would lead to duplicate entries: QA Its possible to enter a numeric "0" into a dialog+ field via api but not via the administration ui.
• B

  OTRS New Version (6) Support ?
  • beh_3045  

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  You can try translating the website via Google Translate: https://translate.google.de/translate?sl=de&tl=en&js=y&prev=_t&hl=de&ie=UTF-8&u=https%3A%2F%2Fwww.i-doit.com%2Fprodukte%2Fadd-ons%2F&edit-text=&act=url There you can find the Add-ons and names of the vendors. Kind regards, Christian
• I

  Idoit created world writeable files in web temp directory
  • inf0rmix  

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  Thanks for your bug report. I filed an issue in our bug tracker. This should be fixed in one of the next i-doit releases. Tip: i-doit pro users may use our help center to keep track of assigned issues.
• A

  Changing Language in json api
  • ali  

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  This works like a charm. I was wondering the same thing. Thanks.
• B

  Getting all objects assigned to a person
  • beh_3045  

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  Thnks for your replay Its OK.
• B

  How can i design new theme for i-doit?
  • beh_3045  

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  Hey, Not sure if this is helpful, but currently we are working on an Add-on to let the users customize the design. It's not making i-doit responsive and doesn't make the structure itself changeable but it makes all the colors customizable. I added two screenshots of the current beta. If you are interested in it, please let me know. Kind Regards, Christian
• B

  OCS Import - software assignment not imported
  • beh_3045  

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  You are welcome.
• B

  How can i make my own ticketing system?
  • beh_3045  

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  The esxisting implementations use the API to access i-doit objects and either store them in the ticket system or store a link to them. The ticket category within i-doit can be extended, but you have to write your own code. If you are interested in details, feel free to contcat me via PM.
• R

  OCS Import - Ignored Software NOT recognized
  • robert.sommer  

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  Thanks, just as I wrote in the other thread, it's implemented in 1.8.3.
• B

  Updating objects inner items
  • beh_3045  

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  Hi, you may find the API documentation in our knowledge base. Additionally, there are two useful links mentioned in this article: a PDF file with information about each RPC method (a little bit outdated). And a link to information about each category: https://your-i-doit-instance.example.org/index.php?load=api_properties Benjamin
• B

  PHP i-doit API Client "Creating is not possible here."
  • beh_3045  

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  Thank you so much,You saved my day!
• S

  Code39 Barcode is not working
  • stefan_alg  

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  Hi, 1.8.1 is planned to be released at Wednesday, 30.11.
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  PHP i-doit API Client not working
  • gerd9000  

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  Hi, It seems that this could be an issue within the API client. So this has nothing to do with i-doit itself. I recommend to raise a new issue. While doing so please post some more information, e. g.: API client version Complete output of make initialize Used PHP version and operating system I am able to reproduce your second error with the latest version of the API client and PHP 7.0.8 (Ubuntu 16.10). Greetings, Benjamin
• O

  Verbindung von i-doit zu OTRS
  • oruether  

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  Guten Morgen. Danke für die Antwort. Habe mich zwischenzeitlich auch schon mit dem ReferenceIDoitObjects Paket für OTRS beschäftigt. Mal sehen ob ich mir da etwas Stricken kann Gruß Oliver
• J

  Bug – Memory - Total Capacity
  • jagwirez  

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  Hi, Thank you for that. I have forwarded it to my colleagues who will take a look at it. Kind Regards, Christian