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    • L

      Not able to import xml on UI
      • Live Stream

      2
      0
      Votes
      2
      Posts
      241
      Views

      L

      I am actually able to see the excel files in the import folder on the server but they are not imported on the UI. Please help to resolve i need to import a lot of excel data.i have converted excel to .csv format with UTF-8 already

      [root@localhost etc]# cd /var/www/html/i-doit/imports
      [root@localhost imports]# ls
      2018_09_24__Server (1).csv 2.txt.csv 2.xml.csv ExportList.xml PZ_ndinf-pvvcs001_VM_List.csv qcw
      2018_09_24__Server.csv 2.xls.csv 3.csv HCE_VM_List_ExportList(NOT A COMPLETE LIST DUE TO PERMISSION ISSUE).csv PZ_ndinf-pvvcs001_VM_List.xml scripts
      2018_09_25__Client.csv 2.xml ExportList.csv pune-nyadav01-1031405.xml PZ_svinf-pvvcs001_VM_List.csv
      [root@localhost imports]#

    • J

      Can't import XML files.
      • JaVa

      4
      0
      Votes
      4
      Posts
      1178
      Views

      L

      i am also facing the same issue.it's not actually taking the xml that i have exported from i-do it itself.still waiting for i-do it team to reply ..Regards,
      Nandlal

    • S

      Problem with logging in
      • Sha

      2
      0
      Votes
      2
      Posts
      271
      Views

      bheisig

      Hi Sha,

      please raise an issue in our help center. There are some tricks I wouldn't like to post them here.

      Benjamin

    • T

      Uncaught Error: Call to a member function _callExternalMethod() on null in .../smarty_internal_data.php:283
      • tf

      3
      0
      Votes
      3
      Posts
      1162
      Views

      T

      @franknagel Thanks, this fixed the issue.

    • C

      Unable to open ticket in i-doit support portal! (Issue in object searching)
      • cdelgado

      5
      0
      Votes
      5
      Posts
      585
      Views

      C

      Good to know that! I will send an email. Thank you for your input.

    • I

      Error in new install
      • idotest

      6
      0
      Votes
      6
      Posts
      1232
      Views

      creiss

      Hi,

      PHP version >7.1 is not supported yet. Please see the system requirements under https://kb.i-doit.com/display/en/System+Requirements#SystemRequirements-LAMPStack.

      Kind Regards,
      Christian

    • M

      Creating cable between a switch's duplex SFP port and two simplex SC port of a patch panel
      • mcdouglas

      1
      0
      Votes
      1
      Posts
      255
      Views

      No one has replied

    • F

      [solved] Licenses > License Keys; License Keys not available
      • freichert

      2
      0
      Votes
      2
      Posts
      373
      Views

      bheisig

      Double posting 😞

    • S

      Custom relation definition.
      • Szymon

      3
      0
      Votes
      3
      Posts
      418
      Views

      dkirsten

      ...yep! 😃

    • A

      Error in Global Searching
      • amsalmaestro

      4
      0
      Votes
      4
      Posts
      711
      Views

      F

      Please make sure, that you have the package php-mysqlnd installed instead of php-mysql.

    • A

      This topic is deleted!
      • amsalmaestro

      1
      0
      Votes
      1
      Posts
      2
      Views

      No one has replied

    • A

      Error: "Warning: Use of undefined constant"
      • Angel Gorriana

      2
      0
      Votes
      2
      Posts
      438
      Views

      jsemere

      Hi Angel,

      please try to clear the browser and the i-doit cache.

      Follow the steps to clear i-doit cache:

      go to the administration menu then go to the "system tools" -> "cache / database" menu push the button "clear complete cache" and "renew properties"

      0_1524821766374_Bildschirmfoto 2018-04-27 um 11.35.24.png

      0_1524821783498_Bildschirmfoto 2018-04-27 um 11.35.50.png

      Give me a feedback please!

      Best regards,
      jsemere

    • Z

      Can we update object model of i-doit through API or script
      • zikhan

      3
      0
      Votes
      3
      Posts
      390
      Views

      dkirsten

      Hi Zikhan,

      I'm sorry but adding/deleting/changing custom category fields is currently not supported by the API.

    • S

      Keep the original formatting of the text field in the reports
      • SneerSnake

      3
      0
      Votes
      3
      Posts
      418
      Views

      dkirsten

      Hi,

      that is a feature we are planning to release in 2018.

    • K

      IDOIT fresh installation ; import csv is messing
      • karim

      2
      0
      Votes
      2
      Posts
      382
      Views

      creiss

      Hi and welcome,

      Are you using i-doit pro or open? It is only available in i-doit pro.

      Kind Regards,
      Christian

    • B

      Report Grouping
      • beerygaz

      2
      0
      Votes
      2
      Posts
      460
      Views

      dkirsten

      Hi,

      we currently do not support grouping. It's a feature that is actually being developed. It will be added in i-doit 1.11 (Mid 2018).

    • B

      Duplicates in Tree View
      • beerygaz

      2
      0
      Votes
      2
      Posts
      427
      Views

      dkirsten

      Hi,

      you could define service filters that filter out specific types of relationships.

    • M

      Search equipment by software version
      • mverove

      3
      0
      Votes
      3
      Posts
      513
      Views

      M

      Thank you for your feedback !

    • C

      Change i-doit database passwords
      • cdelgado

      2
      0
      Votes
      2
      Posts
      1456
      Views

      dkirsten

      Hi,

      what you have to do is the following (in this order!):

      Go to the i-doit admin center and navigate to tenants. Write down the username for each tenant in the Mysql section. Change the password for each MySQL user in the admin center GUI.

      Open a mysql client and change the MySQL password for the users that you just identified (matching the passwords you entered in the admin center). Don't forget to commit a 'flush privileges;' command.

      Try to login to i-doit. If you can still login, go on and change the system user password.

      Open the file /[idoit_webroot]/src/config.inc.php and look at the
              $g_db_system = array(
              …
              "user" => "xxx",
              "pass" => "yyy
              ...
      part. Change the password to a new password in the file and save it.

      Open a mysql client and change the MySQL password for the user mentioned in the config.inc.php file. Don't forget to commit a 'flush privileges;' command.

      Login to i-doit

      Additional expert hint: The tenant database passwords are set in the 'idoit_system' database in table 'isys_mandator'.

    • V

      Update 1.4.8 to 1.9.2 fails
      • veenman

      4
      0
      Votes
      4
      Posts
      788
      Views

      bheisig

      In the i-doit Knowledge Base we provide two articles which might help you through the upgrade process:

      Update of i-doit open 1.4.8 to 1.8

      Migration from Windows to Linux

      Good luck!