There are two possible ways to do that. You can use the internal workflow system to generate 'tasks' (doing something once) or 'checklists' (soing something on a regular basis). I think there should be a basic documentation available in English. You should have a look here:
Otherwise you can connect the Request Tracker (RT) from Bestpractical and i-doit in a way, that they can look in and reference each others databases. That means: While creating a ticket in RT you can reference items in i-doit. And, vice versa: in i-doit you will see the items and their corresponding tickets.
So, you have to decide which way fits your needs better.
Sorry to bother you with this topic again but I am also not able to set any rights for a new user, nor am I able to edit those for existing users. I simply can't find any GUI for this. Do I have to use the desctription of how to change it on the databse directly? If so, is that still valid? I ran in to trouble with foreign keys when I tried the example…btw, I installed the latest stable build.
Thanks a lot for any quick/short help!
well, today I suddenly realised the "+" for to expand the submenu of the Person properties...mixture of user too dump and layout too cool I'd say 🙂
Sorry for the holiday delay. Actually you can use reports (separate Report Manager needed) to furfill your capacity planning concerns. But we also think about a more integrated way of capacity planning… With that you could ask i-doit where to place the next server, depending on space, power or climatic concerns.
This would be great. Most of our data centers have a patch panel in server/device rows the run to a sister patch panel in a network row. Most of your device connections are "device" to row patch panel port to newtwork row patch panel port to "switch" slot/port.